going Digital is note that hard now days all you have to do is get youre Techs Galaxy Note Phones with a PDF Editor app have them Sign the PDF have tech email a copy to billing.. then billing can e-mail copy to customer or mail with next bill..
not sure what about that needs a plan.. On Wed, Oct 29, 2014 at 3:27 PM, Chuck Hogg via Af <[email protected]> wrote: > Adobe is roughly $15/user/mth > > Regards, > Chuck > > On Wed, Oct 29, 2014 at 3:21 PM, Keefe John via Af <[email protected]> wrote: > >> Or check out open esignforms for free :) >> >> http://open.esignforms.com/ >> >> >> >> On 10/29/2014 2:17 PM, Ken Hohhof via Af wrote: >> >> I wonder how much the e-signing companies charge per document? >> >> VoIP Innovations and Lease Corp both use e-signing services and I like >> it. Makes it seem very professional, even though basically you are just >> clicking to sign. It’s nice to be able to use the link and go back later >> and see what you signed. Kind of like Dropbox for contracts. >> >> >> *From:* Ben Royer via Af <[email protected]> >> *Sent:* Wednesday, October 29, 2014 1:51 PM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] Field Paperwork >> >> Excellent feedback from everyone, I greatly appreciate it. The >> concept of the quick PDF is nice, as well as the Google Drive folders. Our >> agreement is only a couple pages, the install work order is a couple pages >> as well, but nothing to consuming for someone to read through and then have >> an email of it. Thanks again for the feedback. >> >> Thank you, >> Ben Royer, Operations Supervisor >> Royell Communications, Inc. >> 217-965-3699 www.royell.net >> >> *From:* That One Guy via Af <[email protected]> >> *Sent:* Wednesday, October 29, 2014 1:41 PM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] Field Paperwork >> >> we normally get ours signed ahead of time >> We used to have a customer sign off form, but when they did get filled >> out they rarely made it back to the shop >> We are looking at options through powercode to get customer signatures, >> even if its just a tablet upload as a file. >> >> I dont know why people are so against getting their contracts signed >> ahead of time as part of the sign up for service, just have part of the >> terms void the contract if its an unsuccessful installation. >> >> On Wed, Oct 29, 2014 at 1:36 PM, Ken Hohhof via Af <[email protected]> wrote: >> >>> I remember an AT&T U-Verse installer finishing the job and then wanting >>> me to sign a 7 page agreement on his iPad. He stood there killing time for >>> 154 minutes while I read the agreement. Apparently they count on people >>> not reading what they sign. Also it seems like the time to get it signed >>> was BEFORE he did the work. >>> >>> So my recommendation is to either keep your agreement to 1 page, or >>> provide a copy to the customer ahead of time, or to read while the >>> installer is working (this also gives the customer something to do other >>> than nitpicking your install work). It's a waste of time to have your >>> installer stand there while the customer reads a long agreement. >>> >>> >>> >>> -----Original Message----- From: Jason Pond via Af >>> Sent: Wednesday, October 29, 2014 12:15 PM >>> To: [email protected] >>> Subject: Re: [AFMUG] Field Paperwork >>> >>> >>> So the going paperless is way easier than you think. >>> >>> Buy a signature pad like a Topaz Sig Lite (usb) send with installer. >>> Your contract is probably already in PDF form. Create Information >>> boxes and add a signature field. This can be done with Acrobat reader >>> I think. They save on the computer have installer download or e-mail >>> them in at the end of the day. The installer can even e-mail a copy >>> to the customer right there while they are still onsite. (two things >>> good about that. You know you have the right e-mail address and the >>> installer knows that the internet is working). >>> >>> If the customer wants a signed copy they can have one e-mailed to them >>> at the end of the day after the installer gets back to the office. >>> >>> No matter what you do an in-vehicle printer will be problematic >>> forever they were not designed for that environment. (cheaper in the >>> long run to go paperless sooner than later)... >>> >>> Sincerely, >>> >>> Jason Pond >>> >>> On Wed, Oct 29, 2014 at 10:43 AM, Ben Royer via Af <[email protected]> wrote: >>> >>>> Quick poll question... For those of you still using paper in the field >>>> for >>>> your technicians to have customers sign, do you use printers in the >>>> vehicles? If yes to that question, which printer do you recommend? We >>>> use a >>>> basic HP Deskjet scanner/copier/printer, so the client can sign the >>>> paperwork and then we can make a copy for them in the field. However, >>>> they >>>> are not very durable to the every day use of our field techs. I’ve >>>> even had >>>> them brought in because they are jammed and we find things like a >>>> mustard >>>> packet inside them. Now, the obvious go paperless argument is null at >>>> this >>>> point as we are putting a plan in place to get there someday, but until >>>> then, what would you all recommend for paperwork printing in the field? >>>> >>>> Thank you, >>>> Ben Royer, Operations Supervisor >>>> Royell Communications, Inc. >>>> 217-965-3699 www.royell.net >>>> >>> >>> >>> >> >> >> -- >> All parts should go together without forcing. You must remember that the >> parts you are reassembling were disassembled by you. Therefore, if you >> can't get them together again, there must be a reason. By all means, do not >> use a hammer. -- IBM maintenance manual, 1925 >> >> >> >
