thats the very reason we use the air router
DHCP used to not be reliable through powercode so we needed a way
to ensure that they couldnt reset them and have no service. We
just created a default config with our remote access and the
reset button disabled the techs load in at installation time.
anything specific to the customer is named CHANGEME including the
device name, that way they know what to change and the ones that
werent configured completely are easy to ID. We also leave some
of these with the default config file loaded into them at our
retail shop, that way customers can just pick one up if their
personal router is causing trouble or if our air router fails
(which suprisingly for 28 bucks, they rarely do)
On Mon, Nov 10, 2014 at 9:31 AM, Joseph Marsh via Af
<[email protected] <mailto:[email protected]>> wrote:
We don't nat at sm and the tech test speed at Poe I don't
allow speed tests via wireless and we leave a 3 ft cable on
lan side of ubnt Poe
Does the air router allow u to disable reset button?
Sent from my iPhone
On Nov 10, 2014, at 9:19 AM, That One Guy via Af
<[email protected] <mailto:[email protected]>> wrote:
are you NAT at the SM? it depends on whether youre bridging
or NAT. If youre briddging, like us, throwing the router in
saves on support calls. If they opt to use their own router,
then all your support needs to do is give them the
manufacturers support number, also it eliminates support on
wireless issues. We throw in a 28 dolar air router, set the
ESSID with a set key that doesnt change, any issue on the
wireless on that and we tell them to contect their end
device manufacturer and provide them the ESSID and key. we
dont give them a personalized key. Ever since we started
this, the number of wireless issues we have had to support
is zero. We do leave an extra patch cord and dont accept
speedtests over wireless. Most people who say everything is
wireless dont even realize their laptop has an ethernet
connection on it
On Sun, Nov 9, 2014 at 11:58 AM, Joseph Marsh via Af
<[email protected] <mailto:[email protected]>> wrote:
My tech is required to do a speed test on every install
and. Right now We just go to the power supply and
customer does the rest.
Sent from my iPhone
> On Nov 9, 2014, at 11:24 AM, Ken Hohhof via Af
<[email protected] <mailto:[email protected]>> wrote:
>
> FYI, I recommend leaving a spare Ethernet cable
plugged into the router. I used to insist that people
do a speedtest from a wired computer, but it's becoming
very common for people to say everything is WiFi.
>
>
> -----Original Message----- From: Sterling Jacobson via Af
> Sent: Sunday, November 09, 2014 11:18 AM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Customer routers
>
> I never did, the SM has enough to control what you
need to from the provider side.
>
> I prefer a demarcation at the SM/ONT and let the
customer be responsible for their side of their network.
>
> If I had done managed router then I would have gotten
double the calls for everyones NAT to their Xbox and
filtering etc.
>
> What this industry needs is a way for the consumer to
know for themselves if their provider is the network
issue, or their router.
>
> I'm working on an app/site for that right now that
they can use their phone/device to tell them if it's
their problem or the providers.
>
> -----Original Message-----
> From: Af [mailto:[email protected]
<mailto:[email protected]>] On Behalf Of Joseph Marsh
via Af
> Sent: Saturday, November 8, 2014 5:48 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Customer routers
>
> Sm on the side of the house
>
> Sent from my iPhone
>
>> On Nov 8, 2014, at 6:26 PM, Sterling Jacobson via Af
<[email protected] <mailto:[email protected]>> wrote:
>>
>> Do you already have a CPE/ONT device at their
house/building?
>>
>> -----Original Message-----
>> From: Af [mailto:[email protected]
<mailto:[email protected]>] On Behalf Of Joseph Marsh
via Af
>> Sent: Saturday, November 8, 2014 5:09 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: [AFMUG] Customer routers
>>
>>
>> Doing a new area should I put a managed router at
every customer house or business or just let them do
their own ?
>>
>> Sent from my iPhone
>
>
--
All parts should go together without forcing. You must
remember that the parts you are reassembling were
disassembled by you. Therefore, if you can't get them
together again, there must be a reason. By all means, do not
use a hammer. -- IBM maintenance manual, 1925
--
All parts should go together without forcing. You must remember
that the parts you are reassembling were disassembled by you.
Therefore, if you can't get them together again, there must be a
reason. By all means, do not use a hammer. -- IBM maintenance
manual, 1925
