thats the very reason we use the air router
DHCP used to not be reliable through powercode
so we needed a way to ensure that they couldnt
reset them and have no service. We just
created a default config with our remote
access and the reset button disabled the techs
load in at installation time. anything
specific to the customer is named CHANGEME
including the device name, that way they know
what to change and the ones that werent
configured completely are easy to ID. We also
leave some of these with the default config
file loaded into them at our retail shop, that
way customers can just pick one up if their
personal router is causing trouble or if our
air router fails (which suprisingly for 28
bucks, they rarely do)
On Mon, Nov 10, 2014 at 9:31 AM, Joseph Marsh
via Af <[email protected] <mailto:[email protected]>> wrote:
We don't nat at sm and the tech test speed
at Poe I don't allow speed tests via
wireless and we leave a 3 ft cable on lan
side of ubnt Poe
Does the air router allow u to disable
reset button?
Sent from my iPhone
On Nov 10, 2014, at 9:19 AM, That One Guy
via Af <[email protected]
<mailto:[email protected]>> wrote:
are you NAT at the SM? it depends on
whether youre bridging or NAT. If youre
briddging, like us, throwing the router
in saves on support calls. If they opt to
use their own router, then all your
support needs to do is give them the
manufacturers support number, also it
eliminates support on wireless issues. We
throw in a 28 dolar air router, set the
ESSID with a set key that doesnt change,
any issue on the wireless on that and we
tell them to contect their end device
manufacturer and provide them the ESSID
and key. we dont give them a personalized
key. Ever since we started this, the
number of wireless issues we have had to
support is zero. We do leave an extra
patch cord and dont accept speedtests
over wireless. Most people who say
everything is wireless dont even realize
their laptop has an ethernet connection on it
On Sun, Nov 9, 2014 at 11:58 AM, Joseph
Marsh via Af <[email protected]
<mailto:[email protected]>> wrote:
My tech is required to do a speed
test on every install and. Right now
We just go to the power supply and
customer does the rest.
Sent from my iPhone
> On Nov 9, 2014, at 11:24 AM, Ken
Hohhof via Af <[email protected]
<mailto:[email protected]>> wrote:
>
> FYI, I recommend leaving a spare
Ethernet cable plugged into the
router. I used to insist that people
do a speedtest from a wired computer,
but it's becoming very common for
people to say everything is WiFi.
>
>
> -----Original Message----- From:
Sterling Jacobson via Af
> Sent: Sunday, November 09, 2014
11:18 AM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Customer routers
>
> I never did, the SM has enough to
control what you need to from the
provider side.
>
> I prefer a demarcation at the
SM/ONT and let the customer be
responsible for their side of their
network.
>
> If I had done managed router then I
would have gotten double the calls
for everyones NAT to their Xbox and
filtering etc.
>
> What this industry needs is a way
for the consumer to know for
themselves if their provider is the
network issue, or their router.
>
> I'm working on an app/site for that
right now that they can use their
phone/device to tell them if it's
their problem or the providers.
>
> -----Original Message-----
> From: Af
[mailto:[email protected]
<mailto:[email protected]>] On
Behalf Of Joseph Marsh via Af
> Sent: Saturday, November 8, 2014
5:48 PM
> To: [email protected] <mailto:[email protected]>
> Subject: Re: [AFMUG] Customer routers
>
> Sm on the side of the house
>
> Sent from my iPhone
>
>> On Nov 8, 2014, at 6:26 PM,
Sterling Jacobson via Af
<[email protected] <mailto:[email protected]>>
wrote:
>>
>> Do you already have a CPE/ONT
device at their house/building?
>>
>> -----Original Message-----
>> From: Af
[mailto:[email protected]
<mailto:[email protected]>] On
Behalf Of Joseph Marsh via Af
>> Sent: Saturday, November 8, 2014
5:09 PM
>> To: [email protected] <mailto:[email protected]>
>> Subject: [AFMUG] Customer routers
>>
>>
>> Doing a new area should I put a
managed router at every customer
house or business or just let them do
their own ?
>>
>> Sent from my iPhone
>
>
--
All parts should go together without
forcing. You must remember that the parts
you are reassembling were disassembled by
you. Therefore, if you can't get them
together again, there must be a reason.
By all means, do not use a hammer. -- IBM
maintenance manual, 1925
--
All parts should go together without forcing.
You must remember that the parts you are
reassembling were disassembled by you.
Therefore, if you can't get them together
again, there must be a reason. By all means,
do not use a hammer. -- IBM maintenance
manual, 1925
