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-Louis On Thu, Nov 20, 2014 at 12:43 PM, Sterling Jacobson via Af <[email protected]> wrote: > What I really want is an integrated system that isn't stuck in the 90's. > > I want the customer to have an app on their phone that tells them when their > network is having issues and why. > I want it to also remind them to pay their bill and provide a lazy/easy way > to do that. > > I want that same system to have an engineer app that tells us when nodes fail > and why. > > So if a node goes down and it's important, it should show up on my phone and > I can take action. > One of those actions would be to message to outage impacted customers the ETA > to fix etc. > > Emails from Cacti don't count. -- -Louis NTInet O: 803-533-1660 X 207 C: 803-997-0004
