Ha, this reminds me of the Brawndo conversation in Idiocracy. Brawndo: http://youtu.be/g5Q-yNNu-tM
On Wednesday, January 28, 2015, Seth Mattinen <[email protected]> wrote: > On 1/28/15 9:32, Nate Burke wrote: > >> Customer: I can't send email, the server keeps sending me back errors, >> it's been happening now for a few days. >> Me: So you're getting an error message back? >> Customer: Yes, it's telling me that the domain is not found. >> Me: Did you spell the domain name right? >> Customer: Yes! >> Me: 'Looks through mail log, find's error' It looks like you're >> spelling the domain wrong >> Customer: No I'm not >> Me: Are you sure >> Customer: Yes, it's right >> Me: read it again >> Customer: It's right! >> Me: So you meant to put that extra 'T' in there? >> Customer: There is no 'T' >> Me: Read it to me >> Customer: Oh, that 'T' >> Me: Yep >> Customer: Oh, well, I guess it's working now, thanks. >> >> > Back in 2000 or thereabouts the most hilarious thing in my tech support > days was watching another tech arguing with a customer trying to get to the > O'Reilly Factor website over the apostrophe. The call quickly went on > speakerphone (it was a Saturday so the office was empty): > > Tech: You can't put the apostrophe in the address bar. > Cust: But that's how you spell his name! > Tech: Web addresses don't allow the apostrophe, I'm looking at it right > now if you type in "oreilly". > Cust: You can't spell his name like that! > Tech: Just try it. > Cust: It doesn't work. > Tech: Read back to me what you typed. > Cust: o ' r e i l l y > Tech: You have to take out the apostrophe. > Cust: But that's how you spell his name! > > Loop for 30 minutes with no resolution. > > ~Seth >
