Is this the 5 minute argument, or the full half hour?
https://www.youtube.com/watch?v=kQFKtI6gn9Y


From: Jason McKemie 
Sent: Wednesday, January 28, 2015 1:54 PM
To: [email protected] 
Subject: Re: [AFMUG] Love calls like this

Ha, this reminds me of the Brawndo conversation in Idiocracy. 

Brawndo: http://youtu.be/g5Q-yNNu-tM

On Wednesday, January 28, 2015, Seth Mattinen <[email protected]> wrote:

  On 1/28/15 9:32, Nate Burke wrote:

    Customer:  I can't send email, the server keeps sending me back errors,
    it's been happening now for a few days.
    Me: So you're getting an error message back?
    Customer: Yes, it's telling me that the domain is not found.
    Me: Did you spell the domain name right?
    Customer: Yes!
    Me: 'Looks through mail log, find's error'  It looks like you're
    spelling the domain wrong
    Customer: No I'm not
    Me: Are you sure
    Customer: Yes, it's right
    Me: read it again
    Customer: It's right!
    Me: So you meant to put that extra 'T' in there?
    Customer: There is no 'T'
    Me: Read it to me
    Customer: Oh, that 'T'
    Me: Yep
    Customer: Oh, well, I guess it's working now, thanks.



  Back in 2000 or thereabouts the most hilarious thing in my tech support days 
was watching another tech arguing with a customer trying to get to the O'Reilly 
Factor website over the apostrophe. The call quickly went on speakerphone (it 
was a Saturday so the office was empty):

  Tech: You can't put the apostrophe in the address bar.
  Cust: But that's how you spell his name!
  Tech: Web addresses don't allow the apostrophe, I'm looking at it right now 
if you type in "oreilly".
  Cust: You can't spell his name like that!
  Tech: Just try it.
  Cust: It doesn't work.
  Tech: Read back to me what you typed.
  Cust: o ' r e i l l y
  Tech: You have to take out the apostrophe.
  Cust: But that's how you spell his name!

  Loop for 30 minutes with no resolution.

  ~Seth

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