Thanks for sharing Paul! That is a ton of service plans. Do you find customers getting confused with the larger number of options or do you find that they appreciate your flexibility?
On Fri, Jan 30, 2015 at 9:57 AM, Paul McCall <pa...@pdmnet.net> wrote: > Jeremy, > > > > Yes we share that info with the customer. Here is our rate plan. Of > course, the top ends (burst or sustained) of any plan will need to adjust > upward as the market does. This method, right or wrong, was designed to > make sure that customers who are sustaining bandwidth are paying for it, so > I can justify the resource of APs, BHs, etc. over time. And, 50% of the > customer paying for a higher sustained rate, are using that rate pretty > regularly. There are only caps on our lite plan and our standard plan > (125GB). Everything else is unlimited. To us, the sustained is the key. > > > > http://floridabroadband.com/service-plans > > > > Paul > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Jeremy > *Sent:* Friday, January 30, 2015 11:22 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] 25Mbps > > > > Do you share your burst and sustained rates with the customer? Will you > share them here? Do you offer a 25Mbps burst Paul? Your website is down. > > > > On Fri, Jan 30, 2015 at 9:06 AM, Paul McCall <pa...@pdmnet.net> wrote: > > Andy, but is that a SUSTAINED 25/5? Can a customer hit it for 3 solid > hours that way (and actually get the bandwidth) and you are OK with it? > In my book, you cant assume someone doing that is going to hit their > 300gbit cap necessarily, but they can sure mess with you other capacity’s > (AP, BH path) etc. > > > > We do a burst rate of xxx/yyy and a sustained (after 30 seconds) of > aaa/bbb which helps a little bit with that, looks great on a speed test, > and meets customer perception issues > > > > > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Andy Trimmell > *Sent:* Friday, January 30, 2015 10:57 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] 25Mbps > > > > The customers we have on 25Mbps barely use it to its full extent. > Streaming services are only using about 5Mbps of it. When they're browsing > the web they use anywhere from 10-20 but its seldom and its just bursting. > I wouldn't try 25Mbps on UBNT sectors but there's some GPS timed stuff out > there that would probably work for 15 customers. > > > > We charge $80 for 25/5 with 300GB > > > > *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On > Behalf Of *Jeremy > *Sent:* Friday, January 30, 2015 10:52 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] 25Mbps > > > > How many WISPs out there offer 25x3? What do you charge for it? Are > there bandwidth limits or is it unlimited? I'm trying to understand how we > could reliably provide this service without putting 5-10 customers per AP. > > > > On Fri, Jan 30, 2015 at 7:42 AM, Travis Johnson <t...@ida.net> wrote: > > Minimum definition of "broadband" is now 25Mbps down and 3Mbps up. My > question is, if you say "up to", does that qualify? ;) > > http://www.theregister.co.uk/2015/01/29/fcc_sextuples_broadband_speed/ > > Travis > > > > >
