Yes, it is a bunch of plans! The PowerBurst options are new, to keep up with perceptions of DSL and cable (at least try). The “upper plans” were thrown in there to see what happens, and my salesman is very good and has a surprising number of people take the upper plans.
I see the NON-PowerBurst plans going away sometime after the whole network is upgrade to ePMP or 450 series. Paul From: Af [mailto:[email protected]] On Behalf Of Jeremy Sent: Friday, January 30, 2015 5:54 PM To: [email protected] Subject: Re: [AFMUG] 25Mbps Thanks for sharing Paul! That is a ton of service plans. Do you find customers getting confused with the larger number of options or do you find that they appreciate your flexibility? On Fri, Jan 30, 2015 at 9:57 AM, Paul McCall <[email protected]<mailto:[email protected]>> wrote: Jeremy, Yes we share that info with the customer. Here is our rate plan. Of course, the top ends (burst or sustained) of any plan will need to adjust upward as the market does. This method, right or wrong, was designed to make sure that customers who are sustaining bandwidth are paying for it, so I can justify the resource of APs, BHs, etc. over time. And, 50% of the customer paying for a higher sustained rate, are using that rate pretty regularly. There are only caps on our lite plan and our standard plan (125GB). Everything else is unlimited. To us, the sustained is the key. http://floridabroadband.com/service-plans Paul From: Af [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Jeremy Sent: Friday, January 30, 2015 11:22 AM To: [email protected]<mailto:[email protected]> Subject: Re: [AFMUG] 25Mbps Do you share your burst and sustained rates with the customer? Will you share them here? Do you offer a 25Mbps burst Paul? Your website is down. On Fri, Jan 30, 2015 at 9:06 AM, Paul McCall <[email protected]<mailto:[email protected]>> wrote: Andy, but is that a SUSTAINED 25/5? Can a customer hit it for 3 solid hours that way (and actually get the bandwidth) and you are OK with it? In my book, you cant assume someone doing that is going to hit their 300gbit cap necessarily, but they can sure mess with you other capacity’s (AP, BH path) etc. We do a burst rate of xxx/yyy and a sustained (after 30 seconds) of aaa/bbb which helps a little bit with that, looks great on a speed test, and meets customer perception issues From: Af [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Andy Trimmell Sent: Friday, January 30, 2015 10:57 AM To: [email protected]<mailto:[email protected]> Subject: Re: [AFMUG] 25Mbps The customers we have on 25Mbps barely use it to its full extent. Streaming services are only using about 5Mbps of it. When they're browsing the web they use anywhere from 10-20 but its seldom and its just bursting. I wouldn't try 25Mbps on UBNT sectors but there's some GPS timed stuff out there that would probably work for 15 customers. We charge $80 for 25/5 with 300GB From: Af [mailto:[email protected]] On Behalf Of Jeremy Sent: Friday, January 30, 2015 10:52 AM To: [email protected]<mailto:[email protected]> Subject: Re: [AFMUG] 25Mbps How many WISPs out there offer 25x3? What do you charge for it? Are there bandwidth limits or is it unlimited? I'm trying to understand how we could reliably provide this service without putting 5-10 customers per AP. On Fri, Jan 30, 2015 at 7:42 AM, Travis Johnson <[email protected]<mailto:[email protected]>> wrote: Minimum definition of "broadband" is now 25Mbps down and 3Mbps up. My question is, if you say "up to", does that qualify? ;) http://www.theregister.co.uk/2015/01/29/fcc_sextuples_broadband_speed/ Travis
