Morpheous:"Welcome to the real"
On 1/30/2015 8:09 PM, Paul McCall wrote:
Yes, it is a bunch of plans! The PowerBurst options are new, to keep
up with perceptions of DSL and cable (at least try). The “upper plans”
were thrown in there to see what happens, and my salesman is very good
and has a surprising number of people take the upper plans.
I see the NON-PowerBurst plans going away sometime after the whole
network is upgrade to ePMP or 450 series.
Paul
*From:*Af [mailto:[email protected]] *On Behalf Of *Jeremy
*Sent:* Friday, January 30, 2015 5:54 PM
*To:* [email protected]
*Subject:* Re: [AFMUG] 25Mbps
Thanks for sharing Paul! That is a ton of service plans. Do you find
customers getting confused with the larger number of options or do you
find that they appreciate your flexibility?
On Fri, Jan 30, 2015 at 9:57 AM, Paul McCall <[email protected]
<mailto:[email protected]>> wrote:
Jeremy,
Yes we share that info with the customer. Here is our rate plan. Of
course, the top ends (burst or sustained) of any plan will need to
adjust upward as the market does. This method, right or wrong, was
designed to make sure that customers who are sustaining bandwidth are
paying for it, so I can justify the resource of APs, BHs, etc. over
time. And, 50% of the customer paying for a higher sustained rate, are
using that rate pretty regularly. There are only caps on our lite
plan and our standard plan (125GB). Everything else is unlimited.
To us, the sustained is the key.
http://floridabroadband.com/service-plans
Paul
*From:*Af [mailto:[email protected] <mailto:[email protected]>]
*On Behalf Of *Jeremy
*Sent:* Friday, January 30, 2015 11:22 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] 25Mbps
Do you share your burst and sustained rates with the customer? Will
you share them here? Do you offer a 25Mbps burst Paul? Your website
is down.
On Fri, Jan 30, 2015 at 9:06 AM, Paul McCall <[email protected]
<mailto:[email protected]>> wrote:
Andy, but is that a SUSTAINED 25/5? Can a customer hit it for 3 solid
hours that way (and actually get the bandwidth) and you are OK with
it? In my book, you cant assume someone doing that is going to hit
their 300gbit cap necessarily, but they can sure mess with you other
capacity’s (AP, BH path) etc.
We do a burst rate of xxx/yyy and a sustained (after 30 seconds) of
aaa/bbb which helps a little bit with that, looks great on a speed
test, and meets customer perception issues
*From:*Af [mailto:[email protected] <mailto:[email protected]>]
*On Behalf Of *Andy Trimmell
*Sent:* Friday, January 30, 2015 10:57 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] 25Mbps
The customers we have on 25Mbps barely use it to its full extent.
Streaming services are only using about 5Mbps of it. When they're
browsing the web they use anywhere from 10-20 but its seldom and its
just bursting. I wouldn't try 25Mbps on UBNT sectors but there's some
GPS timed stuff out there that would probably work for 15 customers.
We charge $80 for 25/5 with 300GB
*From:*Af [mailto:[email protected]] *On Behalf Of *Jeremy
*Sent:* Friday, January 30, 2015 10:52 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] 25Mbps
How many WISPs out there offer 25x3? What do you charge for it? Are
there bandwidth limits or is it unlimited? I'm trying to understand
how we could reliably provide this service without putting 5-10
customers per AP.
On Fri, Jan 30, 2015 at 7:42 AM, Travis Johnson <[email protected]
<mailto:[email protected]>> wrote:
Minimum definition of "broadband" is now 25Mbps down and 3Mbps up. My
question is, if you say "up to", does that qualify? ;)
http://www.theregister.co.uk/2015/01/29/fcc_sextuples_broadband_speed/
Travis
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