I usually charge $25 for a service call as long as it isn't my fault.

If they damaged the equipment, they pay for that.


I may bump up my service call prices. Some of these people are a pain in the 
neck.



  ----- Original Message ----- 
  From: CBB - Jay Fuller 
  To: [email protected] 
  Sent: Monday, March 09, 2015 4:17 PM
  Subject: Re: [AFMUG] OT Short rant



  most of our customers don't have $100 to "blow" ? 
  we think $80 for such cases tho...

    ----- Original Message ----- 
    From: Glen Waldrop 
    To: [email protected] 
    Sent: Monday, March 09, 2015 2:27 PM
    Subject: Re: [AFMUG] OT Short rant


    I like your way of thinking.

      ----- Original Message ----- 
      From: Jerry Richardson 
      To: [email protected] 
      Sent: Monday, March 09, 2015 2:25 PM
      Subject: Re: [AFMUG] OT Short rant


      $100 service call

       

      From: Af [mailto:[email protected]] On Behalf Of Glen Waldrop
      Sent: Monday, March 09, 2015 12:20 PM
      To: [email protected]
      Subject: [AFMUG] OT Short rant

       

      Customer: "Hey, our Internet is slow, mind taking a look at it?"

      Me: "Sure, no problem."

      *customer's husband immediately goes outside and takes the unit off the 
pole*

      Customer: "He's moving it because it has bad reception."

       

      Customer: "He said it needs a new end because this one broke."

       

      Wonder how it broke...

      grrr...

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