If they buy your router how much do you support it?  Is that support free?

On 5/31/2015 6:09 PM, Rory Conaway wrote:

Our support ends at the cable that plugs into the router. If we see the connection be made. We are done and we suggest they buy ours. Considering that 80% of the customers have our routers, it’s worked pretty well. Based on the fact consumer routers have gone up in price, it’s created a profit point for us.

Rory

*From:*Af [mailto:[email protected]] *On Behalf Of *Josh Luthman
*Sent:* Sunday, May 31, 2015 11:46 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] Customer owned wireless routers

We don't support their stove like we don't support their wireless router.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On May 31, 2015 2:14 PM, <[email protected] <mailto:[email protected]>> wrote:

Do any of you guys have policies for customer owned wireless routers if they dont get wireless routers from you?

If you do whats your policy for this?

Tim


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