Rory, What is your preferred method for remotely managing the airRouters / airGateways?
Do you have the customer specifically sign anything allowing you to remotely manage the router they purchased? Thanks - Chris On Sun, May 31, 2015 at 11:44 PM, Rory Conaway <[email protected]> wrote: > One time fee, unlimited warranty as long as they are on the system, we > double the cost so AirGateway-LR’s are $60, AirRouter-HP’s $120. We > stopped selling AirRouters. We also offer a long-range rubber-duckie > antenna for an additional $20. What we save in tech support time is huge > because we can manage them all. What we save on image from crappy routers > is even bigger. > > > > Rory > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Lewis Bergman > *Sent:* Sunday, May 31, 2015 7:12 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] Customer owned wireless routers > > > > Jab charges I think > > On May 31, 2015 8:20 PM, "Keefe John" <[email protected]> wrote: > > If they buy your router how much do you support it? Is that support free? > > On 5/31/2015 6:09 PM, Rory Conaway wrote: > > Our support ends at the cable that plugs into the router. If we see the > connection be made. We are done and we suggest they buy ours. Considering > that 80% of the customers have our routers, it’s worked pretty well. Based > on the fact consumer routers have gone up in price, it’s created a profit > point for us. > > > > Rory > > > > *From:* Af [mailto:[email protected] <[email protected]>] *On > Behalf Of *Josh Luthman > *Sent:* Sunday, May 31, 2015 11:46 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] Customer owned wireless routers > > > > We don't support their stove like we don't support their wireless router. > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On May 31, 2015 2:14 PM, <[email protected]> wrote: > > Do any of you guys have policies for customer owned wireless routers if > they dont get wireless routers from you? > > If you do whats your policy for this? > > Tim > > >
