Who would use a Ubnt POE for Cambium radios? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jun 25, 2015 6:52 PM, "Ken Hohhof" <[email protected]> wrote:
> Why doesn’t anyone seem to have the same complaint about the Ubiquiti > POEs? > > Maybe because they come with the radio so you might as well use them? > Plus they have cool white LEDs? Plus now a wallmount bracket (but that has > to be ordered separately unless you get an AF5X). > > One thing you could do is buy a bunch of yellow patch cords and some > self-adhesive yellow sticky dots. Hopefully the cavemen can match up the > yellow cord with the yellow dot. Or use a dab of hotmelt glue so they > can’t unplug it. I know, it still means paying more for something you > still don’t like as well as the old one. > > Maybe if they put in a current indicator LED like the Tycon CI series, we > find that really helps with troubleshooting over the phone. > > I much prefer AC cords to wall warts, but that’s a personal preference. > > > *From:* Josh Luthman <[email protected]> > *Sent:* Thursday, June 25, 2015 5:41 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] [WISPA Members] Canopy POE end of life :-/ > > > Lol!!! > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Jun 25, 2015 6:37 PM, "Steve D" <[email protected]> wrote: > >> I love the first Q&A response in the FAQ Ray... >> >> >> Q: Why is this change happening? >> >> A: The current Power Supply line is being retired. >> >> >> Given how super helpful that was, I thought I'd help you guys out and >> fill out the rest of the FAQ before you get inundated with more of these >> silly questions. >> >> Q: Why is it being retired? >> A: Because we're making a change to a new Power Supply. >> >> Q: Why is this change happening and why is it being retired? >> A: The old Power Supply is being replaced with a new Power supply. >> >> -Steve D >> >> On Thu, Jun 25, 2015 at 3:16 PM, Sean Heskett <[email protected]> wrote: >> >>> Hi Ray, >>> >>> Thanks for listening. >>> >>> So if one thing is guaranteed it's that someone is going to unplug the >>> cables that are attached to the POE. either a tech friend will be over to >>> "help" them with their router, their kid will unplug it or they will just >>> decide to unplug the cables for XYZ reason. it's guaranteed to happen. >>> >>> With the old POE there was only one way to screw it up...unplug the >>> cable from the radio outside. usually they think they are smart and they >>> plug the radio cable directly into their router. sometimes they just leave >>> it all unplugged. But when we try to help them put it back together >>> correctly here's how the conversation goes: >>> >>> agent: do you see the 3" flat black cable? >>> client: yes >>> agent: ok good, that goes into your computer or your router WAN port, >>> just like it says on the sticker. >>> client: ok got it plugged in >>> agent: now take the cable coming from the outside, that goes into the >>> port that says "to radio" (we also usually tape the ethernet cable to the >>> ferrite bead with electrical tape so that they have to physically remove >>> the tape to remove the cable) >>> client: ok that's plugged in. >>> agent: great now also make sure that the electrical plug is securely >>> plugged into a wall outlet and that there is a red light on the plug. >>> client: there's a red light and the internet is working again. thanks! >>> >>> 4 easy steps to success! >>> >>> with the new POE there are multiple ways to screw it up. when they >>> unplug everything the labels to put it back are "Gigabit ethernet" and >>> "gigabit ethernet+power". so which one is supposed to go where? well >>> power seems "better", maybe that goes into my computer...nope wrong. but >>> even better labeling won't help a whole lot because once they unplug the >>> cables they usually toss them or do god knows what with them. so here's >>> the support call: >>> >>> agent: do you see the 3" flat black cable? >>> client: i have no idea what you're talking about. i have this weird >>> brick that my 3 month old son is playing with. >>> agent: ok you have the other style adapter. do you see the cable coming >>> from the outside radio? plug that into "gigabit ethernet+power". >>> client: i don't see where that port is. >>> agent: ok, flip the brick over and squint really hard, do you see the >>> faint lettering on the brick. >>> client: maybe, let me grab my glasses. ok i think i see it...click. >>> agent: great, now do you see the cable that goes to the back of your >>> router. >>> client: um yeah on the back of this link-see thing there's 5 or 6 wires. >>> agent: ok there should be a port labeled internet. >>> client: nope i don't see that. >>> agent: is there one labeled WAN? >>> client: yeah >>> agent: ok the cable plugged into the WAN port of your router that goes >>> into the "Gigabit ethernet" port on the brick. >>> client: oh geeze, let me find my glasses again. >>> agent: it's the only other port on the brick. >>> client: ok got it. >>> agent: great, now make sure the power cable is plugged into the wall >>> outlet. >>> client: yeah it's plugged into the wall. >>> agent: ok now that it's all back together does the internet work. >>> client: nope, can you just send someone? i'm tired of all this plugging >>> and unplugging. >>> agent: well, lets just check the cables one more time. "Gigabit >>> ethernet" goes to WAN port on router, "gigabit ethernet+power" goes to the >>> cable going outside to the radio. >>> client: yes that's how i have it. please just send someone. >>> agent: is the power cord plugged into the wall outlet. >>> client: yes >>> agent: is the other end of the power cable plugged into the brick? >>> client: well, um no, no it isn't. you never said to do that! >>> agent: ok well plug that into the brick. does the internet work now? >>> client: yeah i guess, why are all the cables so confusing? i have >>> wireless service, why do you have so many damn wires? >>> >>> catch my drift? labeling would help a bit but honestly there's 6 points >>> of failure on the new POE (2 ethernet ports and 2 sides to the power cable, >>> plus the ethernet ports can be plugged in backward so really it's 6 things >>> to check) the old POE has 3 points of failure. is the ethernet cable from >>> the radio unplugged? is the wall wart unplugged? is the flat black cable >>> unplugged? >>> >>> Thanks, >>> >>> Sean >>> >>> On Thu, Jun 25, 2015 at 12:48 PM, Ray Savich < >>> [email protected]> wrote: >>> >>>> Check out the details at >>>> http://community.cambiumnetworks.com/t5/PMP-450/Canopy-POE-end-of-life/m-p/41732 >>>> >>>> Ray >>>> >>>> >>>> >>>> Join the Conversation >>>> >>>> Cambium Networks Community Forum >>>> <http://community.cambiumnetworks.com/> >>>> >>>> >>>> >>>> *From:* [email protected] [mailto:[email protected]] *On >>>> Behalf Of *Sean Heskett >>>> *Sent:* Thursday, June 25, 2015 10:38 AM >>>> *To:* [email protected] >>>> *Cc:* [email protected] >>>> *Subject:* Re: [WISPA Members] Canopy POE end of life :-/ >>>> >>>> >>>> >>>> Thanks for the link josh. They normally cost ~$10 so the eBay price of >>>> $24 is someone trying to make a buck on them before they are gone. Also >>>> eventually eBay will run out too so that's not a long term solution. >>>> >>>> >>>> >>>> Come on cambium listen to your long time loyal customers! >>>> >>>> >>>> >>>> -Sean >>>> >>>> >>>> >>>> On Thursday, June 25, 2015, Josh Luthman <[email protected]> >>>> wrote: >>>> >>>> >>>> http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.Xcanopy+power+supply.TRS0&_nkw=canopy+power+supply&_sacat=0 >>>> >>>> >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> >>>> >>>> On Thu, Jun 25, 2015 at 11:24 AM, Sean Heskett <[email protected]> wrote: >>>> >>>> Dear Cambium, >>>> >>>> >>>> >>>> Why won't you let us buy the ACPSSW-13B POE if we still want to? >>>> >>>> >>>> >>>> It's very frustrating that we now have to change our install procedures >>>> AND our tech support procedures. The new POE is also very cumbersome and >>>> prone to clients plugging things in backwards etc. >>>> >>>> >>>> >>>> Can you either keep selling them or give us access to the manufacturer >>>> so that we can still buy them? >>>> >>>> >>>> >>>> -Sean >>>> >>>> >>>> >>>> >>>> _______________________________________________ >>>> Members mailing list >>>> [email protected] >>>> http://lists.wispa.org/mailman/listinfo/members >>>> >>>> >>>> >>> >>> >> >> >
