No, silly, for UBNT radios. What I’m asking is since it’s similar to the new
Cambium one, why don’t UBNT based WISPs complain about the POE? Because it’s
free with the radio and why look a gift horse in the mouth? Because it’s all
they’ve every known so they don’t miss it? Because they have smarter customers?
From: Josh Luthman
Sent: Thursday, June 25, 2015 6:06 PM
To: af@afmug.com
Subject: Re: [AFMUG] [WISPA Members] Canopy POE end of life :-/
Who would use a Ubnt POE for Cambium radios?
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Jun 25, 2015 6:52 PM, "Ken Hohhof" <af...@kwisp.com> wrote:
Why doesn’t anyone seem to have the same complaint about the Ubiquiti POEs?
Maybe because they come with the radio so you might as well use them? Plus
they have cool white LEDs? Plus now a wallmount bracket (but that has to be
ordered separately unless you get an AF5X).
One thing you could do is buy a bunch of yellow patch cords and some
self-adhesive yellow sticky dots. Hopefully the cavemen can match up the
yellow cord with the yellow dot. Or use a dab of hotmelt glue so they can’t
unplug it. I know, it still means paying more for something you still don’t
like as well as the old one.
Maybe if they put in a current indicator LED like the Tycon CI series, we
find that really helps with troubleshooting over the phone.
I much prefer AC cords to wall warts, but that’s a personal preference.
From: Josh Luthman
Sent: Thursday, June 25, 2015 5:41 PM
To: af@afmug.com
Subject: Re: [AFMUG] [WISPA Members] Canopy POE end of life :-/
Lol!!!
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Jun 25, 2015 6:37 PM, "Steve D" <bigd...@gmail.com> wrote:
I love the first Q&A response in the FAQ Ray...
Q: Why is this change happening?
A: The current Power Supply line is being retired.
Given how super helpful that was, I thought I'd help you guys out and fill
out the rest of the FAQ before you get inundated with more of these silly
questions.
Q: Why is it being retired?
A: Because we're making a change to a new Power Supply.
Q: Why is this change happening and why is it being retired?
A: The old Power Supply is being replaced with a new Power supply.
-Steve D
On Thu, Jun 25, 2015 at 3:16 PM, Sean Heskett <af...@zirkel.us> wrote:
Hi Ray,
Thanks for listening.
So if one thing is guaranteed it's that someone is going to unplug the
cables that are attached to the POE. either a tech friend will be over to
"help" them with their router, their kid will unplug it or they will just
decide to unplug the cables for XYZ reason. it's guaranteed to happen.
With the old POE there was only one way to screw it up...unplug the cable
from the radio outside. usually they think they are smart and they plug the
radio cable directly into their router. sometimes they just leave it all
unplugged. But when we try to help them put it back together correctly here's
how the conversation goes:
agent: do you see the 3" flat black cable?
client: yes
agent: ok good, that goes into your computer or your router WAN port,
just like it says on the sticker.
client: ok got it plugged in
agent: now take the cable coming from the outside, that goes into the
port that says "to radio" (we also usually tape the ethernet cable to the
ferrite bead with electrical tape so that they have to physically remove the
tape to remove the cable)
client: ok that's plugged in.
agent: great now also make sure that the electrical plug is securely
plugged into a wall outlet and that there is a red light on the plug.
client: there's a red light and the internet is working again. thanks!
4 easy steps to success!
with the new POE there are multiple ways to screw it up. when they
unplug everything the labels to put it back are "Gigabit ethernet" and "gigabit
ethernet+power". so which one is supposed to go where? well power seems
"better", maybe that goes into my computer...nope wrong. but even better
labeling won't help a whole lot because once they unplug the cables they
usually toss them or do god knows what with them. so here's the support call:
agent: do you see the 3" flat black cable?
client: i have no idea what you're talking about. i have this weird
brick that my 3 month old son is playing with.
agent: ok you have the other style adapter. do you see the cable coming
from the outside radio? plug that into "gigabit ethernet+power".
client: i don't see where that port is.
agent: ok, flip the brick over and squint really hard, do you see the
faint lettering on the brick.
client: maybe, let me grab my glasses. ok i think i see it...click.
agent: great, now do you see the cable that goes to the back of your
router.
client: um yeah on the back of this link-see thing there's 5 or 6 wires.
agent: ok there should be a port labeled internet.
client: nope i don't see that.
agent: is there one labeled WAN?
client: yeah
agent: ok the cable plugged into the WAN port of your router that goes
into the "Gigabit ethernet" port on the brick.
client: oh geeze, let me find my glasses again.
agent: it's the only other port on the brick.
client: ok got it.
agent: great, now make sure the power cable is plugged into the wall
outlet.
client: yeah it's plugged into the wall.
agent: ok now that it's all back together does the internet work.
client: nope, can you just send someone? i'm tired of all this plugging
and unplugging.
agent: well, lets just check the cables one more time. "Gigabit
ethernet" goes to WAN port on router, "gigabit ethernet+power" goes to the
cable going outside to the radio.
client: yes that's how i have it. please just send someone.
agent: is the power cord plugged into the wall outlet.
client: yes
agent: is the other end of the power cable plugged into the brick?
client: well, um no, no it isn't. you never said to do that!
agent: ok well plug that into the brick. does the internet work now?
client: yeah i guess, why are all the cables so confusing? i have
wireless service, why do you have so many damn wires?
catch my drift? labeling would help a bit but honestly there's 6 points
of failure on the new POE (2 ethernet ports and 2 sides to the power cable,
plus the ethernet ports can be plugged in backward so really it's 6 things to
check) the old POE has 3 points of failure. is the ethernet cable from the
radio unplugged? is the wall wart unplugged? is the flat black cable unplugged?
Thanks,
Sean
On Thu, Jun 25, 2015 at 12:48 PM, Ray Savich
<ray.sav...@cambiumnetworks.com> wrote:
Check out the details at
http://community.cambiumnetworks.com/t5/PMP-450/Canopy-POE-end-of-life/m-p/41732
Ray
Join the Conversation
Cambium Networks Community Forum
From: members-boun...@wispa.org [mailto:members-boun...@wispa.org] On
Behalf Of Sean Heskett
Sent: Thursday, June 25, 2015 10:38 AM
To: af@afmug.com
Cc: memb...@wispa.org
Subject: Re: [WISPA Members] Canopy POE end of life :-/
Thanks for the link josh. They normally cost ~$10 so the eBay price of
$24 is someone trying to make a buck on them before they are gone. Also
eventually eBay will run out too so that's not a long term solution.
Come on cambium listen to your long time loyal customers!
-Sean
On Thursday, June 25, 2015, Josh Luthman <j...@imaginenetworksllc.com>
wrote:
http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.Xcanopy+power+supply.TRS0&_nkw=canopy+power+supply&_sacat=0
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Jun 25, 2015 at 11:24 AM, Sean Heskett <af...@zirkel.us> wrote:
Dear Cambium,
Why won't you let us buy the ACPSSW-13B POE if we still want to?
It's very frustrating that we now have to change our install procedures
AND our tech support procedures. The new POE is also very cumbersome and prone
to clients plugging things in backwards etc.
Can you either keep selling them or give us access to the manufacturer
so that we can still buy them?
-Sean
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