Thank you for chiming in on this. We have had a few of these come up recently.

On 8/12/2015 12:07 PM, Matt Mangriotis wrote:

We’re hard at work on this issue… lots of resources are digging into this as fast as possible to root cause.

I will update when we learn more.

Matt

*From:*Af [mailto:[email protected]] *On Behalf Of *Josh Luthman
*Sent:* Wednesday, August 12, 2015 11:55 AM
*To:* [email protected]
*Subject:* Re: [AFMUG] New Cambium 450 SM's dying after a couple of days with "ADI communication error"

I had to yell on the list to get an answer. At least they answered you without barking =(


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Wed, Aug 12, 2015 at 12:54 PM, Mark Radabaugh <[email protected] <mailto:[email protected]>> wrote:

    And don’t get me started on the asinine, dog slow RMA process….

    Mark

        On Aug 12, 2015, at 12:47 PM, Josh Luthman
        <[email protected]
        <mailto:[email protected]>> wrote:

        Lot of those threads popping up, too.  $400 for a radio and it
        can't even survive a few weeks???


        Josh Luthman
        Office: 937-552-2340 <tel:937-552-2340>
        Direct: 937-552-2343 <tel:937-552-2343>
        1100 Wayne St
        Suite 1337
        Troy, OH 45373

        On Wed, Aug 12, 2015 at 12:43 PM, Mark Radabaugh
        <[email protected] <mailto:[email protected]>> wrote:

            Oh, how the mighty have fallen.    People used to write
            articles about Motorola quality:
            
http://www.qualitymag.com/articles/84187-motorola-a-tradition-of-quality

            3 failed so far out of a 25 pack - no six Sigma here.

            Dear Cambium - what’s going on, and how many more of these
            can we expect to fall over dead?

            Not cool when it happens to the same new customer twice in
            10 days.   Makes us look like idiots.

            Mark


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