Got a TS-8 that is causing errors on the port. We go to drop in an HP switch and try to upgrade firmware, and somebody at HP made the brilliant decision to pull all firmware from their site, move it to another site, and bury it in a call tech support to find firmware process. I've now had to sit through a useless chat session, 2 tech support phone numbers, multiple phone menus, and I'm still working on it. WTF is wrong with these companies? Do they think the harder it is to get firmware, the more apt I am to buy their product again?
Ok, my rant is done. If I wasn't so ticked at HP, I'd be ranting on the POS TS-8 I want a refund or exchange for. Rory Conaway * Triad Wireless * CEO 4226 S. 37th Street * Phoenix * AZ 85040 602-426-0542 [email protected]<mailto:[email protected]> www.triadwireless.net<http://www.triadwireless.net/> "Experience is a hard teacher because she gives the test first, the lesson afterwards." - Vern Law
