I heard that if you don't get something back within 20 or so minutes to
re-submit the ticket.
And if they stop working on your ticket and you haven't heard anything,
re-submit a new ticket explaining the same issue.
On 10/1/2015 9:40 AM, [email protected] wrote:
Unfortunately it takes about a week for them to get back to you. It
seems like we get their response a day after we've found a workaround.
On Thu, Oct 1, 2015 at 10:37 AM, Nate Burke <[email protected]
<mailto:[email protected]>> wrote:
I submitted some EPMP RMA's 2 days ago and haven't heard anything
yet. If the form was broke I'll re-submit, but If they are still
in processing I can wait. Any way to find out if they made it
through? I'm not sure if it's supposed to, but I did NOT receive
an acknowledgement email after I filled out the form.
Nate
