I'll stop them...tell them my insurance won't allow it. It might even be true.

On 11/17/2015 4:44 PM, Mathew Howard wrote:
I've had it happen... they usually don't even bother to ask, they just come up while your back is turned and start annoying you.

On Tue, Nov 17, 2015 at 3:42 PM, Josh Luthman <[email protected] <mailto:[email protected]>> wrote:

    Never heard of a customer going up the ladder...that's so weird...


    Josh Luthman
    Office: 937-552-2340 <tel:937-552-2340>
    Direct: 937-552-2343 <tel:937-552-2343>
    1100 Wayne St
    Suite 1337
    Troy, OH 45373

    On Tue, Nov 17, 2015 at 4:41 PM, Daniel White <[email protected]
    <mailto:[email protected]>> wrote:

        I often told customers that they were prohibited from using my
        ladder as it was a liability concern.  I welcomed them to put
up their own ladder if they wanted to follow on the roof. Typically at least kept them on the ground. Never had anyone
        challenge me on it.

        Thank you,

        Daniel White

        [email protected] <mailto:[email protected]>__

        Cell: +1 (303) 746-3590 <tel:%2B1%20%28303%29%20746-3590>

        Skype: danieldwhite
        Social: LinkedIn <http://www.linkedin.com/in/danielwhite84>:
        Twitter <https://twitter.com/DanielWhite84>

        *From:*Af [mailto:[email protected]
        <mailto:[email protected]>] *On Behalf Of *Mathew Howard
        *Sent:* Tuesday, November 17, 2015 3:11 PM
        *To:* af <[email protected] <mailto:[email protected]>>
        *Subject:* Re: [AFMUG] Installer Issue With Helpers

        If they're the type to follow you around, that's very likely
        to backfire.... :P

        On Tue, Nov 17, 2015 at 2:35 PM, Jeremy
        <[email protected] <mailto:[email protected]>> wrote:

            Start debating creationism with them.

            On Tue, Nov 17, 2015 at 1:14 PM, Mathew Howard
            <[email protected] <mailto:[email protected]>> wrote:

                Some of them will just follow you around no matter
                what you do... not a lot you can do other than just
                deal with it.

                On Tue, Nov 17, 2015 at 2:10 PM, Sean Heskett
                <[email protected] <mailto:[email protected]>> wrote:

                    hand the customer paperwork or documents to sign
                    or a welcome pamphlet etc.

                    On Tue, Nov 17, 2015 at 12:57 PM, Ryan
                    <[email protected]
                    <mailto:[email protected]>> wrote:

                        Hey everyone,

                        This past couple of weeks a couple of our
                        installers have been having issues with
                        installing equipment at a customer’s location
                        (not because it didn’t work, but because the
                        customer is following them absolutely
                        everywhere they go) and it is adding a lot of
                        time/frustration to their jobs. Has anyone
                        else on here come up with a nice way to deal
                        with these kind of situations? They don’t come
                        up all of the time but when they do it is very
                        frustrating.

                        Thanks,

                        Ryan

                        Fourway.net



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