I had a cat follow me up the ladder once.

From: Josh Luthman 
Sent: Tuesday, November 17, 2015 3:42 PM
To: af@afmug.com 
Subject: Re: [AFMUG] Installer Issue With Helpers

Never heard of a customer going up the ladder...that's so weird...


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Nov 17, 2015 at 4:41 PM, Daniel White <afmu...@gmail.com> wrote:

  I often told customers that they were prohibited from using my ladder as it 
was a liability concern.  I welcomed them to put up their own ladder if they 
wanted to follow on the roof.  Typically at least kept them on the ground.  
Never had anyone challenge me on it.



  Thank you,



  Daniel White

  afmu...@gmail.com

  Cell: +1 (303) 746-3590

  Skype: danieldwhite
  Social: LinkedIn: Twitter



  From: Af [mailto:af-boun...@afmug.com] On Behalf Of Mathew Howard
  Sent: Tuesday, November 17, 2015 3:11 PM
  To: af <af@afmug.com>
  Subject: Re: [AFMUG] Installer Issue With Helpers



  If they're the type to follow you around, that's very likely to backfire.... 
:P



  On Tue, Nov 17, 2015 at 2:35 PM, Jeremy <jeremysmi...@gmail.com> wrote:

    Start debating creationism with them.



    On Tue, Nov 17, 2015 at 1:14 PM, Mathew Howard <mhoward...@gmail.com> wrote:

      Some of them will just follow you around no matter what you do... not a 
lot you can do other than just deal with it.



      On Tue, Nov 17, 2015 at 2:10 PM, Sean Heskett <af...@zirkel.us> wrote:

        hand the customer paperwork or documents to sign or a welcome pamphlet 
etc.





        On Tue, Nov 17, 2015 at 12:57 PM, Ryan <bearma...@fourway.net> wrote:

          Hey everyone,



          This past couple of weeks a couple of our installers have been having 
issues with installing equipment at a customer’s location (not because it 
didn’t work, but because the customer is following them absolutely everywhere 
they go) and it is adding a lot of time/frustration to their jobs. Has anyone 
else on here come up with a nice way to deal with these kind of situations? 
They don’t come up all of the time but when they do it is very frustrating.



          Thanks,



          Ryan

          Fourway.net












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