When faced with the following possibilities: a) temporary phone system problem b) out of business
which is more likely? Why do people immediately jump to (b)? It’s like when people get our voicemail and assume nobody is here. Is that the only possibility? How about we’re on the phone with someone else? Or went across the hall to the bathroom? It’s like they say, when you hear hoofbeats, think horses, not zebras. From: Josh Luthman Sent: Tuesday, November 24, 2015 12:48 PM To: [email protected] Subject: Re: [AFMUG] Powercode dead?? No answer I called someone's cell phone and made them aware of it. Their phone application had just crashed and he's on it "now". Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Nov 24, 2015 at 1:43 PM, Tushar Patel <[email protected]> wrote: So how do you explain your earlier response? Tushar On Nov 24, 2015, at 12:40 PM, Josh Luthman <[email protected]> wrote: No Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Nov 24, 2015 at 1:38 PM, Tushar Patel <[email protected]> wrote: Josh so are you on support staff of power code? Tushar On Nov 24, 2015, at 12:34 PM, Josh Luthman <[email protected]> wrote: Try again in a minute... Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Nov 24, 2015 at 1:30 PM, Jeremy <[email protected]> wrote: Anyone tried to call Powercode lately? Both sales and support immediately fail "call transfer failed - no answer" - of course I have an outage an need assistance. No option to transfer to after hours support...nothing. Just call transfer failed.
