I wasn't jumping to (b). I was getting attention in order to get the issue resolved....and it worked. I know they aren't out of business.
On Tue, Nov 24, 2015 at 12:00 PM, Ken Hohhof <[email protected]> wrote: > When faced with the following possibilities: > > a) temporary phone system problem > b) out of business > > which is more likely? Why do people immediately jump to (b)? > > It’s like when people get our voicemail and assume nobody is here. Is > that the only possibility? How about we’re on the phone with someone > else? Or went across the hall to the bathroom? > > It’s like they say, when you hear hoofbeats, think horses, not zebras. > > > *From:* Josh Luthman <[email protected]> > *Sent:* Tuesday, November 24, 2015 12:48 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] Powercode dead?? No answer > > I called someone's cell phone and made them aware of it. Their phone > application had just crashed and he's on it "now". > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Tue, Nov 24, 2015 at 1:43 PM, Tushar Patel <[email protected]> wrote: > >> So how do you explain your earlier response? >> >> Tushar >> >> >> On Nov 24, 2015, at 12:40 PM, Josh Luthman <[email protected]> >> wrote: >> >> No >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Tue, Nov 24, 2015 at 1:38 PM, Tushar Patel <[email protected]> wrote: >> >>> Josh so are you on support staff of power code? >>> >>> Tushar >>> >>> >>> On Nov 24, 2015, at 12:34 PM, Josh Luthman <[email protected]> >>> wrote: >>> >>> Try again in a minute... >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Tue, Nov 24, 2015 at 1:30 PM, Jeremy <[email protected]> wrote: >>> >>>> Anyone tried to call Powercode lately? Both sales and support >>>> immediately fail "call transfer failed - no answer" - of course I have an >>>> outage an need assistance. No option to transfer to after hours >>>> support...nothing. Just call transfer failed. >>>> >>> >>> >>> >> >> >
