Mind if I ask what the outage was all about?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Nov 24, 2015 at 2:30 PM, Jeremy <[email protected]> wrote:

> Jackie to the rescue!  Disaster averted.  We are no longer accepting
> comments from the peanut gallery.  Move along.  Nothing to see here.
> On Nov 24, 2015 12:27 PM, "Josh Luthman" <[email protected]>
> wrote:
>
>> I think he was talking about the subject - "powercode dead"
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>> On Tue, Nov 24, 2015 at 2:01 PM, Jeremy <[email protected]> wrote:
>>
>>> I wasn't jumping to (b).  I was getting attention in order to get the
>>> issue resolved....and it worked.  I know they aren't out of business.
>>>
>>> On Tue, Nov 24, 2015 at 12:00 PM, Ken Hohhof <[email protected]> wrote:
>>>
>>>> When faced with the following possibilities:
>>>>
>>>> a)  temporary phone system problem
>>>> b)  out of business
>>>>
>>>> which is more likely?  Why do people immediately jump to (b)?
>>>>
>>>> It’s like when people get our voicemail and assume nobody is here.  Is
>>>> that the only possibility?  How about we’re on the phone with someone
>>>> else?  Or went across the hall to the bathroom?
>>>>
>>>> It’s like they say, when you hear hoofbeats, think horses, not zebras.
>>>>
>>>>
>>>> *From:* Josh Luthman <[email protected]>
>>>> *Sent:* Tuesday, November 24, 2015 12:48 PM
>>>> *To:* [email protected]
>>>> *Subject:* Re: [AFMUG] Powercode dead?? No answer
>>>>
>>>> I called someone's cell phone and made them aware of it.  Their phone
>>>> application had just crashed and he's on it "now".
>>>>
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>> On Tue, Nov 24, 2015 at 1:43 PM, Tushar Patel <[email protected]> wrote:
>>>>
>>>>> So how do you explain your earlier response?
>>>>>
>>>>> Tushar
>>>>>
>>>>>
>>>>> On Nov 24, 2015, at 12:40 PM, Josh Luthman <
>>>>> [email protected]> wrote:
>>>>>
>>>>> No
>>>>>
>>>>>
>>>>> Josh Luthman
>>>>> Office: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>>
>>>>> On Tue, Nov 24, 2015 at 1:38 PM, Tushar Patel <[email protected]> wrote:
>>>>>
>>>>>> Josh so are you on support staff of power code?
>>>>>>
>>>>>> Tushar
>>>>>>
>>>>>>
>>>>>> On Nov 24, 2015, at 12:34 PM, Josh Luthman <
>>>>>> [email protected]> wrote:
>>>>>>
>>>>>> Try again in a minute...
>>>>>>
>>>>>>
>>>>>> Josh Luthman
>>>>>> Office: 937-552-2340
>>>>>> Direct: 937-552-2343
>>>>>> 1100 Wayne St
>>>>>> Suite 1337
>>>>>> Troy, OH 45373
>>>>>>
>>>>>> On Tue, Nov 24, 2015 at 1:30 PM, Jeremy <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Anyone tried to call Powercode lately?  Both sales and support
>>>>>>> immediately fail "call transfer failed - no answer" - of course I have 
>>>>>>> an
>>>>>>> outage an need assistance.  No option to transfer to after hours
>>>>>>> support...nothing.  Just call transfer failed.
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>

Reply via email to