http://www.gifsend.com/wp-content/uploads/2014/08/IMG_0653.gif


On Fri, Dec 11, 2015 at 7:22 AM, Josh Luthman <[email protected]>
wrote:

> Mother of God...
>
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St
> Suite 1337
> Troy, OH 45373
> On Dec 11, 2015 10:19 AM, "Eric Kuhnke" <[email protected]> wrote:
>
>>
>> *So we have a MS-Access Frontend*
>>
>> jesus christ.
>>
>> On Fri, Dec 11, 2015 at 6:41 AM, Stefan Englhardt <[email protected]> wrote:
>>
>>> We started at a time where there was no usable billing system on the
>>> market. So we have to do this on our own.
>>>
>>> Still there is no good solution for us as we use debit advice to get the
>>> money and we need german language ...
>>>
>>> We started with customers doing the payment on there own but this is
>>> very very annoying.
>>>
>>>
>>>
>>> So we have a MS-Access Frontend with mysql backend and java programs to
>>> get accounting data from routers and feed it into the database. Nameserver
>>> configurations are feeded from the main database, telefony data is synced
>>> with our telefony provider, Domainorders are automated, …
>>>
>>>
>>>
>>> Lot of work over the years but found no product which does all what we
>>> want/need.
>>>
>>>
>>>
>>>
>>>
>>> *Von:* Af [mailto:[email protected]] *Im Auftrag von *Josh Baird
>>> *Gesendet:* Freitag, 11. Dezember 2015 13:27
>>> *An:* [email protected]
>>> *Betreff:* Re: [AFMUG] Need new billing solution asap!!!
>>>
>>>
>>>
>>> Yep, very well said.
>>>
>>>
>>>
>>> On Fri, Dec 11, 2015 at 12:19 AM, Eric Kuhnke <[email protected]>
>>> wrote:
>>>
>>> a huge number of people on this list seem to be absolutely determined to
>>> reinvent the wheel for things like billing systems. there is nothing about
>>> a WISP that makes a billing system particularly different than what any
>>> major ISP needs.
>>>
>>> what's wrong with whmcs and its myriad of different available payment
>>> processors?  you pay something like $20/month total.
>>>
>>> it's amazing that companies with anywhere from 100 to 3000 subscribers
>>> think they need to create from scratch a new billing system that meets
>>> needs which have not been previously resolved in billing software used by
>>> ISPs with 20,000 , 50,000 or 400,000 customers. Just because you do
>>> wireless last mile PtMP with radios and not ADSL2+/VDSL2 or DOCSIS2/DOCSIS3
>>> cable does not mean that your billing and provisioning system should be any
>>> different.
>>>
>>> this is exactly like people who want to stick to THE DUDE and mikrotik
>>> based proprietary monitoring software that only runs on windows. You
>>> seriously think large ISPs with 50,000 customers are using that stuff?
>>> Look at OpenNMS and similar software that is under active development for
>>> use by major backbone operators. You want something special?  Develop a
>>> plugin for opennms, don't marry yourself to a vendor specific monitoring
>>> software like the dude.
>>>
>>> It is always the singlehomed small customer ISP that thinks its needs
>>> are so wildly different than the major operators. The small guys who
>>> wouldn't know an IX peering fabric from a potato want to reinvent the
>>> wheel. *We're special* so we need this weird email software that
>>> somehow meets our special needs, we're too good to run postfix and dovecot
>>> like a normal ISP.
>>>
>>>
>>>
>>> stop and consider for a moment that if you need to reinvent the wheel to
>>> meet the needs of your special messed up business process, you have:
>>>
>>> a) created an unsustainable unscaleable business that will never be able
>>> to grow beyond your small local market.
>>>
>>> b) created something that no sane large ISP would want to acquire due to
>>> the ridiculous number of man hours required to yank out your special-sauce
>>> custom system and replace it with industry standard monitoring, billing and
>>> infrastructure systems.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Dec 10, 2015 at 9:01 AM, SmarterBroadband <
>>> [email protected]> wrote:
>>>
>>> Hi Brett
>>>
>>>
>>>
>>> Take a look at K-Billing.com
>>>
>>>
>>>
>>> It costs $99 one time.  No more to pay.  Runs on a PC.  Works with many
>>> merchants.  We have used it for our WISP billing system for close to 10
>>> years.
>>>
>>>
>>>
>>> Should do what you want.  Easy and works.  Just billing, nothing else.
>>>
>>>
>>>
>>> We are close to 2,000 customers now and moving to PowerCode.
>>>
>>>
>>>
>>> Adam
>>>
>>>
>>>
>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Brett A
>>> Mansfield
>>> *Sent:* Wednesday, December 09, 2015 2:03 PM
>>> *To:* [email protected]
>>> *Subject:* Re: [AFMUG] Need new billing solution asap!!!
>>>
>>>
>>>
>>> It makes perfect sense to not pay a minimum monthly fee for software
>>> that so sold. If you're managing it all of the time then yes, that makes
>>> sense to pay monthly. My issue isn't with paying for a product or with a
>>> monthly cost. My issue is with charging a per sub AND a minimum monthly
>>> cost. My per sub doesn't ever come close to the minimum monthly cost for
>>> pretty much anyone.
>>>
>>>
>>>
>>> I did say it's break even, I didn't say it's a business. It's break even
>>> IF I'm the only one to use it. It will be profitable if anyone uses it,
>>> though the profit will be low. I'm not doing this to start a business. I'm
>>> doing this so that people with fewer than 100 customers have an easy to
>>> deploy, and easy and cheap to use option. That is it. I never said that
>>> those of you with larger solutions are doing anything wrong or that you
>>> have poor products. I don't agree with that model, but if I had 300+
>>> customers I could completely see a use case for those products like
>>> powercode, wispmon, platypus, etc.  But for me and most WISPs with fewer
>>> than 100 customers, those solutions make zero sense.
>>>
>>>
>>> Thank you,
>>>
>>> Brett A Mansfield
>>>
>>>
>>> On Dec 9, 2015, at 2:49 PM, Josh Luthman <[email protected]>
>>> wrote:
>>>
>>> Because if you're making software that you sell and manage a one time
>>> fee doesn't work.
>>>
>>> You're wanting to make a product that breaks even.  That simply makes no
>>> business case.
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>> On Dec 9, 2015 4:44 PM, "Brett A Mansfield" <
>>> [email protected]> wrote:
>>>
>>> The research I did was very extensive. Wispmon in particular has their
>>> pricing right on their website (which I love by the way. I wish everyone
>>> would).
>>>
>>>
>>>
>>> You say that billing is the most important part of my business. I
>>> respectfully disagree. It is actually one of the least important. The
>>> product I'm selling is by far the most important, and the customer service
>>> is next. Billing only happens after the first two are met.
>>>
>>>
>>>
>>> You mentioned several other things:
>>>
>>>
>>>
>>> *"I'm curious to what other systems you have in place that handle things
>>> like mapping, monitoring, FCC reporting, sales tracking, prospect
>>> qualification, inventory management, ip management, work orders, trouble
>>> tickets, scheduling, provisioning, automated suspension and payments,
>>> reporting, and more in addition to billing?"*
>>>
>>>
>>>
>>> With the small size of my company this is all very easily managed with
>>> simple (and free) spreadsheets. So this argument is irrelevant to me.  When
>>> I get to a size where it is no longer easily managed, then and only then
>>> will I start to pay for a service that can provide that (it will not be
>>> until then that my business can afford to pay for it).
>>>
>>>
>>>
>>> You then offer advice to pay for this stuff from the beginning. Not
>>> everyone is going to model their business in the way you think or society
>>> thinks it should be. My business model is very, very different from the
>>> norm. It's people that deviate from the "accepted standard", the ones that
>>> think outside the box, that tend to do really well. My idea of success and
>>> my idea of what and how a business should operate are not the same as
>>> yours.
>>>
>>>
>>>
>>> Billing is something that should not be this difficult and expensive.
>>> Why should I pay 5% of my revenue to someone that does nearly nothing??? If
>>> I take what wispmon charges, add that to what it cost me to run a payment,
>>> and then take out my operating costs, the likelihood of there being much
>>> left is very low. The credit card companies already steal almost 3% before
>>> I even pay the gateway company. Why are there so many different people
>>> involved to make is to I can collect $45 from my customer?
>>>
>>>
>>>
>>> I really like what stripe, swipe, and PayPal have done by basically
>>> taking one of the people out of that. The only problem is that they aren't
>>> set up well for monthly recurring payments. That is what I intend to close
>>> the gap on.
>>>
>>>
>>>
>>> Anyone who charges by the sub or has a monthly minimum so high that it
>>> isn't worth it does not have a business model I agree with.
>>>
>>>
>>>
>>> I had seriously considered wispmon, but quickly ruled them out as soon
>>> as I realized that you charge more for BYO Merchant account. I already have
>>> a merchant account and have no interest in paying $200 to sign up for a new
>>> one I have no experience with, or pay en extra $0.30 per sub per month
>>> because I want to use someone I already use and trust.
>>>
>>>
>>>
>>> Another problem with Wispmon is that the main website looks like it was
>>> built by using someone's free template that was simply modified old using
>>> basic HTML code. If that is the impression I get from the main website,
>>> what kind of product could they possibly be giving me? Will it look good?
>>> Will it be based on old code too? Will it be easy to use? Too many
>>> questions right off the bat. I'm not at all saying that this is how it is,
>>> just saying that perception is reality. My first impression wasn't good, so
>>> that sets the tone for the rest.
>>>
>>>
>>>
>>> You then went on to give me unsolicited advice as if to tell me how to
>>> be running my business. My question was not why I should or shouldn't do
>>> something, it was simply what options are out there. I've asked this
>>> question several times and have done very extensive research on several
>>> products. I didn't go that deep into wispmon because of my very first
>>> impressions. And now after the email you sent out I will never consider it
>>> again in the future.
>>>
>>>
>>> Thank you,
>>>
>>> Brett A Mansfield
>>>
>>>
>>> On Dec 9, 2015, at 2:05 PM, Cameron Crum <[email protected]> wrote:
>>>
>>> I'm curious what your review consisted of? To my knowledge, you never
>>> contacted us to ask any questions even after an offlist invitation. It
>>> seems if you are going to the trouble of creating something new, you would
>>> at least perform an exhaustive analysis meaning you are talking to someone
>>> to ask questions. I understand you think that perhaps the most important
>>> piece of your business should be free or close to it, but is that really
>>> where you want to skimp? Having owned a wisp for 8 years starting in 2003
>>> and sold to JAB in 2010, and actually been where you think you are now,
>>> when there really were few platforms available, I would have jumped at the
>>> chance to pay under $1 (or maybe slightly more) per sub to have all the
>>> capability that most of the current systems currently have. I'm curious to
>>> what other systems you have in place that handle things like mapping,
>>> monitoring, FCC reporting, sales tracking, prospect qualification,
>>> inventory management, ip management, work orders, trouble tickets,
>>> scheduling, provisioning, automated suspension and payments, reporting, and
>>> more in addition to billing? If you are using separate systems for all of
>>> these things, then it is probably costing you more than what you would pay
>>> for a single platform which does all of these things. I know you say you
>>> are small and if you are doing all of these things manually or with
>>> multiple platforms, there will be a day when that won't scale and you will
>>> either be killing yourself trying to keep up, or spending far more than you
>>> think to make it all work. My advice would be to do a bit more real
>>> research before you dig into rolling your own. Talk to people who have been
>>> in your shoes and were adverse to spending money on a good system. I tell
>>> people who are evaluating different systems, that even if they don't choose
>>> us, choose one of the ones out there. If you are just getting started, it
>>> is the best decision you will make. It is much easier to get in at the
>>> beginning than to convert later. The hardest part of being a self-starting
>>> entrepreneur is knowing when to let go of certain things and either pay
>>> someone to do them, or pay to get them out of the way so you can get down
>>> to growing your business. This I know for sure, as it is the hardest part
>>> for me.
>>>
>>>
>>>
>>> Cameron
>>>
>>>
>>>
>>> On Wed, Dec 9, 2015 at 11:48 AM, Brett A Mansfield <
>>> [email protected]> wrote:
>>>
>>> To be clear, this will not be a standard in any way. It's just to fill a
>>> need where I see one. Something for the little guys like myself. This will
>>> not be a solution for those big customers since it will be limited to
>>> billing/CRM.
>>>
>>>
>>>
>>> I'm not doing this for profit. I'm doing this on the side and the
>>> numbers should make it break even.
>>>
>>>
>>>
>>> Eric, I really like that comic strip, it is exactly what I was thinking
>>> when I thought of doing this. Haha.
>>>
>>>
>>>
>>> There is NOTHING on the market like it though. Something that works,
>>> that is nearly free, that is for the very small guys where every single
>>> penny counts.
>>>
>>>
>>>
>>> If nobody in the world uses this system but me, then I'll still feel it
>>> was worth my time. My partners are volunteering their time and so am I, so
>>> our cost will be very low to develop this.
>>>
>>> Thank you,
>>>
>>> Brett A Mansfield
>>>
>>>
>>> On Dec 9, 2015, at 10:30 AM, Josh Luthman <[email protected]>
>>> wrote:
>>>
>>> Good luck.  It certainly has been tried before...
>>>
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: 937-552-2340
>>> Direct: 937-552-2343
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Wed, Dec 9, 2015 at 12:27 PM, Brett A Mansfield <
>>> [email protected]> wrote:
>>>
>>> So, after a lot of review of every billing solution I can find out
>>> there, I've come to the conclusion that there is no good billing system.
>>> Everything out there either requires you use their merchant, has a minimum
>>> monthly cost, or isn't really designed for the ISP. Even the stuff that has
>>> come out most recently isn't a good fit.
>>>
>>>
>>>
>>> For those of you who are smaller and don't want to pay a monthly
>>> minimum, or want to use your choice of merchant, or don't want to pay a per
>>> user charge, something new will be coming soon!
>>>
>>>
>>>
>>> I've spoken to a few proven software engineers in the financial side of
>>> things and we are partnering up to develop a new ISP billing software. It
>>> will be turnkey, very easy to use, and can be deployed either by you on
>>> your servers, or can be hosted on ours. It will only handle
>>> billing/invoicing and CRM/ticketing. Best of all, it's practically free!
>>>
>>>
>>>
>>> More details to come. I'll keep you posted when we have more info.
>>>
>>> Thank you,
>>>
>>> Brett A Mansfield
>>>
>>>
>>> On Dec 7, 2015, at 5:58 PM, Mike Hammett <[email protected]> wrote:
>>>
>>> Welcome to 2014?
>>>
>>>
>>>
>>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>>
>>>
>>> Midwest Internet Exchange
>>> *http://www.midwest-ix.com*
>>>
>>> ------------------------------
>>>
>>> *From: *"Adam Moffett" <*[email protected]*>
>>> *To: **[email protected]*
>>> *Sent: *Monday, December 7, 2015 1:32:33 PM
>>> *Subject: *Re: [AFMUG] Need new billing solution asap!!!
>>>
>>> Ubiquiti has a CRM?
>>>
>>> On 12/7/2015 2:27 PM, Brett A Mansfield wrote:
>>>
>>> It's funny you mentioned waveapps. That is what I started out with. It
>>> was a disaster. And the fact they don't allow multiple email addresses for
>>> recurring invoices was a major deal breaker for me.
>>>
>>>
>>>
>>> I've since moved to UBNTs airCRM. It is an excellent setup on paper, but
>>> is seriously lacking currently and is very erratic. I need something solid,
>>> secure, and that I don't have to worry about all the time.
>>>
>>> Thank you,
>>>
>>> Brett A Mansfield
>>>
>>>
>>> On Dec 7, 2015, at 12:08 PM, Joshaven Mailing Lists <
>>> *[email protected]*> wrote:
>>>
>>> Plat has excellent support
>>>
>>>
>>>
>>> In my opinion, the problems with plat are:
>>>
>>> 1) The user interface is a pain in the butt and generally discouraging.
>>>
>>> 2) The software depends on a Windows platform and even worse direct
>>> database connections from the client.
>>>
>>>
>>>
>>> 1) In most places when you want to alter something like customer data
>>> you have to click on the field to edit  from a table and then go to the top
>>> to make the change in something that is like an address bar… of course you
>>> can get used to this but Plat is full of non-user friendly quirks like
>>> this.  It reminds me of what it feels like to go back and use Windows 95 or
>>> Windows 3.1 when I am used to modern operating systems.  The system feels
>>> almost like directly editing a database except that the software does
>>> enforce logical edits so it is not nearly as dangerous as direct database
>>> minupulation.
>>>
>>>
>>>
>>> 2) If you want to run a good highly available platform then you will be
>>> spending a lot on software licensing with Microsoft.  What is the going
>>> rate for a MSSQL cluster now of days?  Of course you can throw this on old
>>> rusty crusty in a closet and run the free version of MSSQL but we are
>>> carriers not hacks right?  Also you are depending on ODBC database
>>> connections between your clients and the server.  Opening direct database
>>> connections to my billing server gives me the creeps even if it is only
>>> open to a network under my administration.  I’m a fan of local host db
>>> access only except for database peers.  I would really like to see ISP
>>> billing software be web based using standard https protocols and having no
>>> client side dependencies like odbc configurations and client executables.
>>> Try using Plat on a tablet… I don’t want my billing platform holding back
>>> my ability to creatively design my installation process…
>>>
>>>
>>>
>>>
>>>
>>> I feel like I am ragging on Plat… maybe I am a bit but I want to
>>> underscore their support.  They are truly exceptional to work with and you
>>> can rely on their platform.  Just don’t expect to enjoy using it.  If you
>>> like function over form then you may be a perfect match for Plat… I just
>>> wish they would do some magic to address the above two complaints.
>>>
>>>
>>>
>>> My recommendation to them is to become database & OS agnostic (at least
>>> MySQL or MSSQL and run on Apache) and to make the client interface be 100%
>>> standards compliment browser based.  I suspect if they don’t do this they
>>> will find themselves with a EOL product in the next few years.
>>>
>>>
>>>
>>> Right now there are really good options emerging like WaveApps.  Wave
>>> offers free billing including credit card processing at fair rates.  They
>>> don’t fit perfectly with an ISP (yet) but they are promising an API which
>>> means that a good solutions provider can crank out an integrations solution
>>> with Wave for front end billing.  I am also super excited to see what Sonar
>>> has to offer.  I hope their offer is solid and we have a glorious solution…
>>>
>>>
>>>
>>>
>>> At any rate I am waiting with bated breath to see where this lands over
>>> the next few months.
>>>
>>>
>>>
>>> Sincerely,
>>>
>>> Joshaven Potter
>>> MTCNA, MTCRE, MTCWE, MTCTCE, UACA
>>> Google Hangouts: *[email protected]*
>>> Cell & SMS: *1-517-607-9370*
>>>
>>> *[email protected]*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Dec 7, 2015, at 9:47 AM, Chuck Hogg <*[email protected]*> wrote:
>>>
>>>
>>>
>>> I can setup Platypus for billing only in less than an hour, including
>>> setting up plans/rates/services/importing customers.
>>>
>>>
>>> Regards,
>>> Chuck
>>>
>>>
>>>
>>> On Sat, Dec 5, 2015 at 3:42 PM, Josh Luthman <
>>> *[email protected]*> wrote:
>>>
>>> That get's to be a little in depth and probably a loaded question...but
>>> I know when we moved to Powercode the old team that wasn't very good had it
>>> done in one afternoon.  This was from Quickbooks.
>>>
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: *937-552-2340*
>>> Direct: *937-552-2343*
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Sat, Dec 5, 2015 at 3:37 PM, Ken Hohhof <*[email protected]*> wrote:
>>>
>>> Are you including database conversion?  Items, customers, current
>>> balances, recurring billing, credit cards, etc.
>>>
>>>
>>>
>>> Then there’s setting up the online customer payment portal.  Especially
>>> if customers already had online accounts.  And you need to hook it into
>>> your merchant account, put your logo on it, test it, etc.
>>>
>>>
>>>
>>>
>>>
>>> *From:* *Josh Luthman*
>>>
>>> *Sent:* Saturday, December 05, 2015 2:24 PM
>>>
>>> *To:* *[email protected]*
>>>
>>> *Subject:* Re: [AFMUG] Need new billing solution asap!!!
>>>
>>>
>>>
>>> I'm simply saying 2 days is a long time to setup a billing system.  For
>>> someone that wants it running "immediately" 2 days is a LONG time.
>>>
>>>
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: *937-552-2340*
>>> Direct: *937-552-2343*
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Sat, Dec 5, 2015 at 3:22 PM, Philip Rankin <*[email protected]*>
>>> wrote:
>>>
>>> Hey, I'm not in this for an argument.  I am just offering to help a guy
>>> out if I can.  I'll bow out of this conversation.
>>>
>>> On Dec 5, 2015 1:37 PM, "Josh Luthman" <*[email protected]*>
>>> wrote:
>>>
>>> Two days???  Powercode takes like an hour.
>>>
>>>
>>>
>>>
>>> Josh Luthman
>>> Office: *937-552-2340*
>>> Direct: *937-552-2343*
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>
>>>
>>>
>>> On Sat, Dec 5, 2015 at 2:34 PM, Philip Rankin <*[email protected]*>
>>> wrote:
>>>
>>> Guys, I am still a major believer in Tucows Platypus.  Brett, I could
>>> have you up and running with Plat in under 2 days as long as you can answer
>>> speed and pricing questions as I ask them.  And all I would need is remote
>>> access to a Windows 7 computer.  Let me know if you are interested.  Most
>>> of the training can be done remotely in less than a day, too.
>>>
>>>
>>>
>>> On Sat, Dec 5, 2015 at 12:55 AM, Simon Westlake <*[email protected]*>
>>> wrote:
>>>
>>> I think it is still pretty early on.
>>>
>>>
>>>
>>> On 12/4/2015 6:22 PM, Chuck Hogg wrote:
>>>
>>> So I guess it does that...lol.  I wasn't really expecting it to be like
>>> that.
>>>
>>>
>>>
>>> It's not very baked ?  or am I missing something?
>>>
>>>
>>>
>>> Regards,
>>> Chuck
>>>
>>>
>>>
>>> On Fri, Dec 4, 2015 at 7:07 PM, Chuck Hogg <*[email protected]*> wrote:
>>>
>>> I meant for the admin side?
>>>
>>>
>>>
>>> Regards,
>>> Chuck
>>>
>>>
>>>
>>> On Fri, Dec 4, 2015 at 4:27 PM, Faisal Imtiaz <
>>> *[email protected]*> wrote:
>>>
>>> Just guessing....
>>>
>>>
>>>
>>> Drop down on top right, select signup/create account !
>>>
>>>
>>>
>>> :)
>>>
>>>
>>>
>>> Faisal Imtiaz
>>> Snappy Internet & Telecom
>>> 7266 SW 48 Street
>>> Miami, FL 33155
>>> Tel: *305 663 5518 x 232*
>>>
>>> Help-desk: *(305)663-5518* Option 2 or Email:
>>> *[email protected]*
>>>
>>>
>>> ------------------------------
>>>
>>> *From: *"Chuck Hogg" <*[email protected]*>
>>> *To: **[email protected]*
>>> *Sent: *Friday, December 4, 2015 4:25:07 PM
>>> *Subject: *Re: [AFMUG] Need new billing solution asap!!!
>>>
>>> Anyone know how to login to his demo?
>>>
>>>
>>>
>>> Regards,
>>> Chuck
>>>
>>>
>>>
>>> On Fri, Dec 4, 2015 at 11:28 AM, Simon Westlake <*[email protected]*>
>>> wrote:
>>>
>>> *https://github.com/spencerlambert/wisp-central-control*
>>>
>>> On 12/4/2015 10:08 AM, Jeremy wrote:
>>>
>>> Isn't Spencer Lambert's web front-end free?  Last time I saw him at
>>> Animal Farm he was touting it and said he would help with setup and
>>> customization at a flat rate of $100/hr.  He is located in Utah, also.  If
>>> you want something cheap or free that may be an option.  It would probably
>>> be worth contacting him.  I recommend Powercode.
>>>
>>>
>>>
>>> On Fri, Dec 4, 2015 at 8:58 AM, Craig Schmaderer <
>>> *[email protected]*> wrote:
>>>
>>> I've been looking at *https://www.whmcs.com/*
>>>
>>> I have a friend that uses it for his ventrillo voice business and it
>>> does auto billing and ticketing and is cheap.  I think you can get a hosted
>>> solution if you don't want to install it.
>>>
>>> Craig schmaderer
>>> Skywave Wireless, Inc.
>>>
>>>
>>>
>>>
>>>
>>> On Fri, Dec 4, 2015 at 7:41 AM -0800, "Brett A Mansfield" <
>>> *[email protected]*> wrote:
>>>
>>> Here is what I've always said about quality, cheap and fast.
>>>
>>>
>>>
>>> You can only pick two. You will never have all three.
>>>
>>>
>>>
>>> For this I need fast and quality. Cheap is relative in this case. I
>>> don't have a lot of customers so the $200/mo min that visp requires is
>>> about $100-150 too much for me. I'm fine with a reasonable one time fee,
>>> but it must be reasonable.
>>>
>>>
>>>
>>> I used to use waveapps to just invoice and then customers could pay
>>> using the invoice. But if they didn't get the email or lost it, they
>>> couldn't pay their bill.
>>>
>>>
>>>
>>> I appreciate everyone's input on this. I think I'm going with platypus
>>> and pay someone to set it up.
>>>
>>>
>>>
>>> I like powercode, I just cannot justify the initial cost for my small
>>> size operation.
>>>
>>> Thank you,
>>>
>>> Brett A Mansfield
>>>
>>>
>>> On Dec 4, 2015, at 7:47 AM, Chris Fabien <*[email protected]*> wrote:
>>>
>>> Good, cheap,  and fast? You know what they say about that.
>>>
>>> We are reasonably happy with Powercode. Few gripes but it has never
>>> double or triple charged our customers.
>>>
>>> On Dec 4, 2015 1:35 AM, "Brett A Mansfield" <
>>> *[email protected]*> wrote:
>>>
>>> I'm looking for a good billing solution that is cheap and I can have up
>>> in running immediately.
>>>
>>> I've had far too many issues with my current billing system.
>>>
>>> I need something turnkey and cheap. My WISP is a fairly small operation.
>>>
>>> I am not willing to pay per sub, especially if there is a minimum like
>>> visp. I don't want to buy any new hardware. I looked at platypus, but it
>>> cannot be deployed easily or quickly. I looked at powercode, but I don't
>>> want to buy any new hardware.
>>>
>>> Is there anything out there that might fit my needs? Or should I just go
>>> back to manual invoicing with quickbooks?
>>>
>>> Thank you,
>>> Brett A Mansfield
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Simon Westlake
>>>
>>> Skype: Simon_Sonar
>>>
>>> Email: *[email protected]*
>>>
>>> Phone: *(702) 447-1247*
>>>
>>> ---------------------------
>>>
>>> Sonar Software Inc
>>>
>>> The next generation of ISP billing and OSS
>>>
>>> *https://sonar.software*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Simon Westlake
>>>
>>> Skype: Simon_Sonar
>>>
>>> Email: *[email protected]*
>>>
>>> Phone: *(702) 447-1247*
>>>
>>> ---------------------------
>>>
>>> Sonar Software Inc
>>>
>>> The next generation of ISP billing and OSS
>>>
>>> *https://sonar.software*
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Philip J. Rankin
>>>
>>> Wireless Telecommunications Services
>>> PO Box 24
>>> Pittsburg, KS  66762
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> <https://www.facebook.com/ICSIL>
>>>
>>>   <https://www.facebook.com/ICSIL>
>>>
>>>   <https://www.facebook.com/ICSIL>
>>>
>>>   <https://www.facebook.com/ICSIL>
>>>
>>>   <https://www.facebook.com/ICSIL>
>>>
>>>
>>

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