Also reach out to Netflix on twitter, tell them you are a US ISP and your users are having issues watching content On Jan 19, 2016 7:25 PM, "Josh Luthman" <[email protected]> wrote:
> Try NANOG? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Jan 19, 2016 8:23 PM, "Sterling Jacobson" <[email protected]> wrote: > >> Anyone else start getting these calls today? >> >> My personal Netflix, on the same public IP block, seems to still work. >> >> But several of my customers are now calling in saying their Netflix is >> VPN, Proxy or using an Unblocker. >> >> Netflix is denying any sort of fix or solution for these customers, >> blaming it on the ISP. >> >> I'm sick of this crap. >> >> The customers don't care, they will just drop the ISP and get another, >> probably with IP blocks that aren't 'blacklisted' as VPN, or going through >> a datacenter. >> >> I had the same problem with Hulu, Vudu, ABC.com Disney.com and several >> others. >> >> Fortunately, all of those companies, except Vudu, fixed my problem by >> whitelisting my IPs. >> >> Vudu took a long time but I think I finally got a hold of the correct >> team of engineers and they fixed it. >> >> On the phone now with Netflix rep and one of her first questions was, >> "What is a public IP block?" >> >> :( >> >
