Netflix is dramatically less likely to blacklist your blocks (AND take your correspondence seriously) if you announce your own IP space. From Netflix's perspective, blocks that are also used by a datacenter/colo space are more likely to contain VPN endpoints.
I don't think they care about what the SWIP info shows. On Tue, Jan 19, 2016 at 6:49 PM, Sterling Jacobson <[email protected]> wrote: > It may be that. > > > > I get my IPv4 from a data center. > > They are my upstream provider. > > The blocks are SWIPed to my company though. > > > > I had to submit information to Hulu, Vudu, ABC.com and a few others a year > ago because suddenly they all had me on some unknown blacklist at the same > time. > > > > All of those providers have now white-listed my blocks and I no longer > have issues (except maybe Vudu, who were really hard to get that done). > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Ken Hohhof > *Sent:* Tuesday, January 19, 2016 7:22 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] Great, now Netflix customers are calling ME for > blocked Netflix > > > > If you don’t have direct allocation from ARIN, where are your blocks > from? That may be part of the story. > > > > *From:* Sterling Jacobson <[email protected]> > > *Sent:* Tuesday, January 19, 2016 7:56 PM > > *To:* [email protected] > > *Subject:* Re: [AFMUG] Great, now Netflix customers are calling ME for > blocked Netflix > > > > Except that I’m not on VPN or proxy. > > > > So they have wrongly allocated or listed my blocks as proxy/VPN. > > > > Doesn’t that break net neutrality for me? > > Not that the FCC is going to do anything about it. > > > > I just got off the phone. They asked me to email them my ASN, upstream and > details. > > > > Hopefully they pull their heads out and get this working. > > > > Not like I can request a IPv4 block directly from ARIN. > > I DID that and they denied saying they have no more. > > > > So I’m stuck without their help. > > > > *From:* Af [mailto:[email protected] <[email protected]>] *On > Behalf Of *timothy steele > *Sent:* Tuesday, January 19, 2016 6:48 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] Great, now Netflix customers are calling ME for > blocked Netflix > > > > Netflix is working on banning all proxy and most VPN users was on Engadget > over a month ago there content providers are forcing them so when there > telling you nothing they can do to help there telling the truth > > > > On Tue, Jan 19, 2016, 8:37 PM Josh Reynolds <[email protected]> wrote: > > Also reach out to Netflix on twitter, tell them you are a US ISP and your > users are having issues watching content > > On Jan 19, 2016 7:25 PM, "Josh Luthman" <[email protected]> > wrote: > > Try NANOG? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Jan 19, 2016 8:23 PM, "Sterling Jacobson" <[email protected]> wrote: > > Anyone else start getting these calls today? > > My personal Netflix, on the same public IP block, seems to still work. > > But several of my customers are now calling in saying their Netflix is > VPN, Proxy or using an Unblocker. > > Netflix is denying any sort of fix or solution for these customers, > blaming it on the ISP. > > I'm sick of this crap. > > The customers don't care, they will just drop the ISP and get another, > probably with IP blocks that aren't 'blacklisted' as VPN, or going through > a datacenter. > > I had the same problem with Hulu, Vudu, ABC.com Disney.com and several > others. > > Fortunately, all of those companies, except Vudu, fixed my problem by > whitelisting my IPs. > > Vudu took a long time but I think I finally got a hold of the correct team > of engineers and they fixed it. > > On the phone now with Netflix rep and one of her first questions was, > "What is a public IP block?" > > :( > >
