I wonder if this (from the Verizon FAQ) is what they were referring to:

Any IP address can be assigned, with the exceptions shown below. If you assign 
an IP address within any of the following IP Subnets, you could experience 
issues with the Network Extender for Business. It is best to avoid these IP 
Subnets:


  a.. 10.208.110.96/27 
  b.. 10.208.110.96/27 
  c.. 10.210.157.208/28 
  d.. 10.211.28.208/28 
  e.. 10.211.157.208/28 
  f.. 69.78.69.0/24

From: Josh Luthman 
Sent: Monday, February 08, 2016 5:40 PM
To: [email protected] 
Subject: Re: [AFMUG] Verizon "network extender"

I have a Samsung that simply gets NAT.  Works just fine.  It won't start until 
it gets GPS which takes way too long sometimes (30-90 minutes).

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Feb 8, 2016 6:34 PM, "Ken Hohhof" <[email protected]> wrote:

  What are the typical reasons for these not to work?  From the user guide it 
appears to use IPSEC, so I assume anything that prevents a VPN?

  Verizon support told the customer they needed a Class A address.  WTF?  Did 
they maybe mean it can't be a class A address?  Customer uses 10.x.x.x 
addresses internally, behind Cisco ASA firewall (which I don't manage).

  I do see some udp/500 and udp/4500 packets, I think that means something is 
using UDP for IPSEC NAT traversal?

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