COI as of last week...

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 16, 2016 at 11:27 AM, Nate Burke <[email protected]> wrote:

> For a while, we were having problem where we'd show up for an install on a
> commercial building, and THEN a request would be made for a COI and we
> couldn't do the install until we got the building owner as the additional
> insured.  This would happen because the tenant would call the building
> owner for the key for the roof hatch or somesuch on the day of the
> install.  We have made it standard practice now that whenever we do an
> install on a commercial building, we get all the COI information before
> hand so that it's all set when the install is scheduled.  However, now the
> last several that we've done, It's been like pulling teeth to get the
> additional insured information, even at large property management firms.
> It's like they've never even heard of a COI or Additional insured before.
> Do they call it something different now?  How do you handle the COI, only
> provide it when requested, Charge for failed install time, or require
> direct contact with the landlord before install?
>

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