We used to contact the building owner and do whatever they say.

Sometimes they would have a management firm handle everything.
Sometimes they didn’t care and just said do whatever you like.

Probably somewhat reckless, but I didn’t care either way as long as the owner 
was on board.



From: Af [mailto:[email protected]] On Behalf Of Josh Luthman
Sent: Tuesday, February 16, 2016 9:35 AM
To: [email protected]
Subject: Re: [AFMUG] COI's for Business Installs

COI as of last week...


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Tue, Feb 16, 2016 at 11:27 AM, Nate Burke 
<[email protected]<mailto:[email protected]>> wrote:
For a while, we were having problem where we'd show up for an install on a 
commercial building, and THEN a request would be made for a COI and we couldn't 
do the install until we got the building owner as the additional insured.  This 
would happen because the tenant would call the building owner for the key for 
the roof hatch or somesuch on the day of the install.  We have made it standard 
practice now that whenever we do an install on a commercial building, we get 
all the COI information before hand so that it's all set when the install is 
scheduled.  However, now the last several that we've done, It's been like 
pulling teeth to get the additional insured information, even at large property 
management firms.  It's like they've never even heard of a COI or Additional 
insured before.  Do they call it something different now?  How do you handle 
the COI, only provide it when requested, Charge for failed install time, or 
require direct contact with the landlord before install?

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