I've had several issues with DirecTV wifi. One customer is on our 50mbps plan and had the DirecTV DVR connected to a brand new netgear router across the room. No walls between point A and point B about 50'. DirecTV would buffer and DirecTV would report the Internet was too slow to stream video on its speed test.
If I put my notebook on top on the DVR and connected to the WiFi, I would pull 50+mbps speed tests all day. We decided to try it hard wired, had to factory reset the DVR to disable the wireless. Once we were setup hardwired, it worked fine. Customer paid us to run a permanent line for them. This one was my personal on-site experience. Have had several calls since then with the same symptoms on the wifi. We tell them to go with an ethernet cable and things just work. -- Best regards, Mark mailto:[email protected] Myakka Technologies, Inc. www.MyakkaTech.com Proud Sponsor of the Myakka City Relay For Life http://www.RelayForLife.org/MyakkaCityFL Please Donate at Please Donate at http://www.myakkatech.com/RFL.html ------ Tuesday, February 16, 2016, 3:03:45 PM, you wrote: CW> Are you doing a double NAT at the customer's house, perhaps? CW> I've found that any of our customers who have NAT in both CW> their radio and router, their DirecTV box stupidly claims that it CW> can't connect to wifi. What's really happening is that it CAN CW> connect to wifi, but it can't get out because of the double NAT. CW> Chris Wright CW> Network Administrator CW> Velociter Wireless CW> 209-838-1221 x115 CW> -----Original Message----- CW> From: Af [mailto:[email protected]] On Behalf Of Ken Hohhof CW> Sent: Friday, February 12, 2016 9:10 PM CW> To: [email protected] CW> Subject: [AFMUG] Direct TV WiFi problems? CW> I seem to be seeing a lot of customers who have our managed CW> routers and a Direct TV receiver that seems to have WiFi issues, CW> but all their other WiFi devices work fine. CW> Does Direct TV have a problem with their WiFi? I'm not CW> talking about video to other Genies around the house, but from the CW> router (2.4 GHz) to the receiver. CW> I usually see the router reporting a signal from the Direct CW> TV box in the -25 to -35 range, I suspect people have them right CW> next to each other, but they won't listen to me and use a cable. CW> Could it be they are too close and the signal is too hot? CW> I'm not sure if I should try turning down the transmit power on CW> the Mikrotik, but that seems like it would invite problems with CW> other devices like phones. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
