I like your solution where both are utilized, so it's not really inactive 
backup.

Not many providers want to hand off an unused line/connection for a discount.

So it's better to just pay for both and utilize both knowing you have overhead 
and opportunity to continue if one fails.



From: Af [mailto:[email protected]] On Behalf Of Paul Stewart
Sent: Tuesday, February 23, 2016 4:49 AM
To: [email protected]
Subject: Re: [AFMUG] Selling Redudant or Backup (Failover) connections

Definitely agree on the redundancy portion ... for costs, with exception of 
LTE, we would look primarily to bond the connections and utilize the 2 or 3 
connections at same time. The Multapplied solution does this very well with 
different sizes of connections involved, and the failover in event of an outage 
is pretty seamless.  I tested it personally with a Skype for Business call 
nailed up on a lab unit and randomly knocked down connections and never dropped 
or was even noticeable....

The pricing part, not my area, but I can't see discounting the connections with 
our approach.  The DSL or the cable modem still have noticeable costs to 
deliver + the cost of CPE, bonder hardware, aggregation servers etc.  The 
customer gets more speed and pretty solid redundancy out of the package.  So 
it's being positioned really as 'diversified' connectivity more than just a 
backup solution in our case.

From: Af [mailto:[email protected]] On Behalf Of Sterling Jacobson
Sent: Monday, February 22, 2016 9:11 PM
To: [email protected]
Subject: Re: [AFMUG] Selling Redudant or Backup (Failover) connections

If these are $70 a month accounts for internet, then backup could be half that 
at $30 a month, especially if it's managed.

If these are $500 accounts, then backup might be $100 a month.

In the real world, you pay for two circuits.

So you are doing them a favor by cutting the dual circuit costs significantly, 
AND providing the seamless device/failover/bonding.

This would be true provider redundancy, where there are two complete separate 
paths.

If they aren't completely separate, then maybe less, because if your stuff goes 
down in a major way, they are still completely down.


From: Af [mailto:[email protected]] On Behalf Of Paul Stewart
Sent: Monday, February 22, 2016 7:04 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [AFMUG] Selling Redudant or Backup (Failover) connections

Yeah I should qualify what we are doing ... the main product will be DSL + LTE 
backup ... the DSL is ours and LTE is via a bulk arrangement with another 
carrier .. or DSL + cable modem (both which we already provide) .. many 
different combinations including fixed wireless + LTE backup etc

From: Af [mailto:[email protected]] On Behalf Of Sterling Jacobson
Sent: Monday, February 22, 2016 7:53 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [AFMUG] Selling Redudant or Backup (Failover) connections

I've done it a few times, either I'm primary and have someone elses wireless as 
backup, or our fiber is backup.

Small accounts we use ASUS routers with dual WAN.

Seems to work well, and just goes straight to their wireless router, no extra 
equipment.

Otherwise we use another dual WAN router.

From: Af [mailto:[email protected]] On Behalf Of Paul Stewart
Sent: Monday, February 22, 2016 2:52 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [AFMUG] Selling Redudant or Backup (Failover) connections

We are close to launching a product for this kind of scenario ... it's actually 
"bonded" Internet to provide more redundancy to business customers - based on 
the Multapplied solution ...

From: Af [mailto:[email protected]] On Behalf Of Paul McCall
Sent: Monday, February 22, 2016 3:29 PM
To: [email protected]<mailto:[email protected]>
Subject: [AFMUG] Selling Redudant or Backup (Failover) connections

Does anyone here market a specific "backup connection" to small businesses 
(non-BGP)?  Here, Comcast has a strong foothold on business connections, but 
they go down occasionally (like anyone else would), so there is an opportunity 
there.  With Cloud based solutions, VoIP solutions, redundancy for a business 
would make sense.

So the questions would be, what do you charge relative to your normal rate for 
a backup (failover) connection only?

Paul

Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800 office
772-473-0352 cell
www.pdmnet.com<http://www.pdmnet.com/>
[email protected]<mailto:[email protected]>

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