We got hit with this a few weeks ago. They get internet for $9.95 per month for 1.5Mbps with DSL. We match this.
Rory -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Jerry Head Sent: Tuesday, April 26, 2016 12:03 PM To: [email protected] Subject: [AFMUG] How would you address this? This is a copy/paste of an inquiry submission we received on our website. What is this guy asking for? Discounted service possibly? As a WISP we certainly don't feed from the public trough, are we "required" to do some kind of discounted service here? Having said all that I would mention that as a practice we do discount/waive the installation fee for veterans as taken on a case-by-case basis. Yes it is incomplete and we are not sure why he did not finish it.... "I am wondering if your company participates in the Rural Broadband Initiative? I live on a fixed income and it was suggested by a friend I research the program. My retirement is more than adequate under normal circumstances but my medical cost not covered by the VA eats up much of my income. This makes it necessary to budget my expenses. I need internet service right away and I am...."
