If he has no other option, then you can do what you want. This program seems to be specific to CenturyLink. We just tell the customer they have to sign a contract and there is an NDA clause in it.
Rory From: Af [mailto:[email protected]] On Behalf Of Jerry Head Sent: Tuesday, April 26, 2016 12:32 PM To: [email protected] Subject: Re: [AFMUG] How would you address this? Appreciate the thoughts. I think we are going to offer a 66% discount on installation along with a 40% discount on our monthly rate. No DSL available at his address. On 4/26/2016 2:17 PM, Ken Hohhof wrote: When the BTOP funded middle mile fiber project came through, local news reports led many people to believe this would lead to everyone along the route getting free Internet from the government. Oh yeah, when the wind farm went in, some people thought that meant free electricity. From: Josh Luthman<mailto:[email protected]> Sent: Tuesday, April 26, 2016 2:06 PM To: [email protected]<mailto:[email protected]> Subject: Re: [AFMUG] How would you address this? Hope he's doing OK. Reminds me of Monty Python - perhaps he died while writing it! Personally I'd have a hard time justifying $9.95 for any kind of unlimited service. If he can get DSL at that price, have at it. If it's not available, maybe we can help. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Apr 26, 2016 at 3:03 PM, Rory Conaway <[email protected]<mailto:[email protected]>> wrote: We got hit with this a few weeks ago. They get internet for $9.95 per month for 1.5Mbps with DSL. We match this. Rory -----Original Message----- From: Af [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Jerry Head Sent: Tuesday, April 26, 2016 12:03 PM To: [email protected]<mailto:[email protected]> Subject: [AFMUG] How would you address this? This is a copy/paste of an inquiry submission we received on our website. What is this guy asking for? Discounted service possibly? As a WISP we certainly don't feed from the public trough, are we "required" to do some kind of discounted service here? Having said all that I would mention that as a practice we do discount/waive the installation fee for veterans as taken on a case-by-case basis. Yes it is incomplete and we are not sure why he did not finish it.... "I am wondering if your company participates in the Rural Broadband Initiative? I live on a fixed income and it was suggested by a friend I research the program. My retirement is more than adequate under normal circumstances but my medical cost not covered by the VA eats up much of my income. This makes it necessary to budget my expenses. I need internet service right away and I am...."
