I know its bad practice, I normally enjoy turning customers off, it makes me feel godlike and powerful, alot of times when i get to shut one off i go upstairs and drag mu woman from her bed by her hair to the kitchen to make me a sammich. but for whatever reason i like this customer
On Wed, Apr 27, 2016 at 5:31 PM, Eric Kuhnke <[email protected]> wrote: > Spam and botnet activity is far more harmful to the health of your network > and the IP reputation of your netblocks than anything DMCA related. > > > torrents and DMCA notifications don't hurt the network. Knowingly leaving > something that is a repository of virii/worms/trojans online is just bad > practice. > > > On Wed, Apr 27, 2016 at 7:09 AM, That One Guy /sarcasm < > [email protected]> wrote: > >> We have a particular customer, We have been getting tons of abuse reports >> on their static IP, I assume we will never be able to wash this sullied IP >> clean. Theyre not really doing any harm to our network, or impacting others >> on the network, they are in full breach of our TOS, thats for sure. >> suprisingly, its primarily spam and botnet activity, but no DMCA. >> >> Is there any liability on us as an ISP to not address this affirmatively >> with the customer. Im going to contact them, may offer a leased fortigate >> UTM option. But if there isnt a resolution, other than their static IP >> residing on every blacklist can we get nailed? >> >> Its a good customer, pays their bill on time, worked with us through a >> service issue without the usual "gimme discounts and free shit or im going >> elsewhere" I dont want to HAVE to disconnect them if im not required to and >> theyre not impacting others if they cant or wont resolve the issues >> >> -- >> If you only see yourself as part of the team but you don't see your team >> as part of yourself you have already failed as part of the team. >> > > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
