I have the same phone as well and use the visual voicemail on VZ as well. Mines still ticking along just fine. No *86 for me so far just read the texts and if the transcription is to bad I listen to the playback. I am thinking that perhaps your account is just screwed up and you got a clueless CS person.
Best regards, Brandon Yuchasz GogebicRange.net www.gogebicrange.net <http://www.gogebicrange.net/> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Bill Prince Sent: Thursday, July 14, 2016 5:14 PM To: af@afmug.com Subject: Re: [AFMUG] OT - alternative to VZ voicemail I have the same phone (Droid RAZR Maxx HD). Darn nice phone. All of our other phones are some kind of VOIP thing, which have decent voicemail features. My home phone is Google Voice. That's nice because in addition to the voice mail, it also sends an email and text with a transcript of the voice message. The transcript usually has some kind of transcription error, but it also usually gets the point across. bp <part15sbs{at}gmail{dot}com> On 7/14/2016 2:59 PM, Ken Hohhof wrote: Not sure what you mean by requires a smartphone. Hey, my phone isn’t THAT old. I got it about 3 years ago. I realize that’s an eternity in smartphone years, but it’s not like I’m carrying one of these: marty_cooper_dynatac_phone From: Jason McKemie <mailto:j.mcke...@veloxinetbroadband.com> Sent: Thursday, July 14, 2016 4:36 PM To: af@afmug.com Subject: Re: [AFMUG] OT - alternative to VZ voicemail I use Google Voice for my voicemail, but it requires a smartphone AFAIK. On Thu, Jul 14, 2016 at 4:34 PM, Ken Hohhof <af...@kwisp.com> wrote: I have a Motorola RAZR Maxx HD phone and depend heavily on Verizon's "Visual Voicemail" (although I'd sure like to increase the 40 message limit). VZ was sending me these confusing text messages about $2.99 Visual Voicemail going away and the replacement Visual Voicemail would be the same but free or something, I couldn't decipher what they were trying to tell me. Well, today my voicemail reverted to standard VM where you have to dial *86 and step through the messages one at a time using the voice prompts. That just won't work for me. After about 10 minutes on hold with VZ customer support, they discovered the alerts should have said "our outsourced voicemail vendor will stop supporting your device". So one option would be to buy a new phone. Anybody have another suggestion? Is there a third party app in the Google Play store that would work with VZ voicemail? The VZ support rep implied that might be the case but VZ wouldn't support it. Or is there some kind of spiffy third party voicemail service that I could set up my phone to forward to when busy or unavailable (a lot of my VZ calls seem to go straight to VM without the phone ever ringing)? With an Android app, and maybe lots of cool features and storage for more than 40 messages? Or am I stuck buying a new phone just to get a working voicemail app? (Obviously the phone is more than 2 years old, but I won't sign a 2 year contract for a phone anymore, if they even do that. I would end up buying the new phone outright, so not talking chump change.)
