We've had this happen a couple times after lightning. We have SM isolation
turned on.

On Thursday, November 3, 2016, Justin Marshall <[email protected]> wrote:

> I've seen this issue multiple times
>
> FWIW, the SM isolation did not help in my experiences with this issue
>
> I've even opened a ticket with cambium, but they say they are unable to
> re-produce the issue
>
> -----Original Message-----
> From: Af [mailto:[email protected] <javascript:;>] On Behalf Of Nate
> Burke
> Sent: Thursday, November 03, 2016 12:39 PM
> To: Animal Farm
> Subject: [AFMUG] EPMP 1000 SM looping ethernet port after Storm
>
> I've had this happen twice now, so it's more than just a 1 off. Both have
> happened in lightening storms.  If you have weird things happening after a
> storm, this would be a place to start looking.
>
> Symptom: Random loss of network connectivity (RF stays up) to most Sm's
> off of an AP, and/or network switch reporting port loop.
>
> Cause: A 1000 Series connectorised SM could add the MAC addresses of any
> other devices on the AP/switch to it's local bridge table.  This will cause
> random loss of connectivity to any other SM/CPE connected to the same AP.
> Usually network connectivity can be solidly maintained to this single SM
> over the RF link.  The Ethernet link will not pass any traffic, but will
> have a lot of MAC entries on port LAN or Unknown under
> Monitor>Network>Bridge Table  These will all be MAC addresses from other
> SM/CPE devices on the AP.
>
> Remedy: Disabling the Ethernet port on the problem SM will solve the
> issue until the SM is replaced.  There has been NO damage to the CPE
> device in ether case I have encountered, replacing the SM was the only
> action taken.
>
> Notes: I realized that I do not have SM Traffic Isolation enabled at the
> AP, I do not know if this would prevent the issue or not.  I have this
> bad SM labeled, If I can get some free time, I my try it on the bench to
> see if that setting would prevent it from affecting other radios.
>
> Hopefully this will help others cut their troubleshooting time.
>
> Nate
>

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