No, that's just how it's supposed to be. How do you expect to get any internets if it isn't in the microwave?
On Wed, Nov 30, 2016 at 4:32 PM, Josh Luthman <[email protected]> wrote: > If you put the power supply in the microwave does that increase the signal > for faster Internet? > > > Josh Luthman > Office: 937-552-2340 <(937)%20552-2340> > Direct: 937-552-2343 <(937)%20552-2343> > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Wed, Nov 30, 2016 at 2:23 PM, That One Guy /sarcasm < > [email protected]> wrote: > >> I literally have to update support ticket in this manner regularly: >> >> "CS, this customers connection dropped RX substantially on the 19th, >> then on the 28th it went though a further decline >> >> STILL FOLLOW STANDARD SUPPORT >> >> it could just have been an uptime issue, and even if we upgrade his >> equipment our goal would be to get his service at least functional between >> today and the day we get there >> >> AFTER it is visually verified, while the customer is on the line that the >> equipment is correctly connected and appropriate lights are on and the >> correct color, please schedule an upgrade of his equipment" >> >> >> the worst part about it is that based on historical trends, the next CSR >> update will be "Scheduled upgrade with customer" >> >> When the tech gets back from the upgrade, he will report in his update >> "upon arrival, inspection showed the customer had their radio cable plugged >> directly into their laptop and the power supply was in the microwave" >> >> -- >> If you only see yourself as part of the team but you don't see your team >> as part of yourself you have already failed as part of the team. >> > >
