I don't know that's why I pay you guys!!! NOW FIX MY PRINTER AND YOUTUBE MACHINE!!!
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Wed, Nov 30, 2016 at 5:34 PM, Mathew Howard <[email protected]> wrote: > No, that's just how it's supposed to be. How do you expect to get any > internets if it isn't in the microwave? > > On Wed, Nov 30, 2016 at 4:32 PM, Josh Luthman <[email protected] > > wrote: > >> If you put the power supply in the microwave does that increase the >> signal for faster Internet? >> >> >> Josh Luthman >> Office: 937-552-2340 <(937)%20552-2340> >> Direct: 937-552-2343 <(937)%20552-2343> >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Wed, Nov 30, 2016 at 2:23 PM, That One Guy /sarcasm < >> [email protected]> wrote: >> >>> I literally have to update support ticket in this manner regularly: >>> >>> "CS, this customers connection dropped RX substantially on the 19th, >>> then on the 28th it went though a further decline >>> >>> STILL FOLLOW STANDARD SUPPORT >>> >>> it could just have been an uptime issue, and even if we upgrade his >>> equipment our goal would be to get his service at least functional between >>> today and the day we get there >>> >>> AFTER it is visually verified, while the customer is on the line that >>> the equipment is correctly connected and appropriate lights are on and the >>> correct color, please schedule an upgrade of his equipment" >>> >>> >>> the worst part about it is that based on historical trends, the next CSR >>> update will be "Scheduled upgrade with customer" >>> >>> When the tech gets back from the upgrade, he will report in his update >>> "upon arrival, inspection showed the customer had their radio cable plugged >>> directly into their laptop and the power supply was in the microwave" >>> >>> -- >>> If you only see yourself as part of the team but you don't see your team >>> as part of yourself you have already failed as part of the team. >>> >> >> >
