The people who don't worry about not being home also don't really
lock their doors. Not in this area...
Jesse DuPont
Network
Architect
email: [email protected]
Celerity Networks LLC
Celerity
Broadband LLC
Like us! facebook.com/celeritynetworksllc
Like us! facebook.com/celeritybroadband
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On 1/17/17 10:59 AM, Jay Weekley wrote:
They still have to access the inside of the home don't
they?
Jesse DuPont wrote:
Sometime we will have an installer stop by
when they are home, ahead of their scheduled install, to talk
things through and reach consensus, then show up on install day
and do the job without them home.
*_Jesse DuPont_*
Network Architect
email: [email protected]
Celerity Networks LLC
Celerity Broadband LLC
Like us! facebook.com/celeritynetworksllc
Like us! facebook.com/celeritybroadband
On 1/17/17 8:30 AM, Chris Fabien wrote:
I Agree its a silly question for a new
service installation. We do occasionally schedule service
calls without a customer being home if we are fairly certian
it is an outside issue (antenna realign or swap radio etc).
What bothers me is the customers who schedule something where
we tell them they need to be home, and tech shows up and
there's an 11 and 13 year old kid there alone. Our policy is
always need to have someone 18+ and for a new install, the
person ordering service has to be there.
On Tue, Jan 17, 2017 at 10:16 AM, Bill Prince
<[email protected] <mailto:[email protected]>>
wrote:
Actually, I think that a significant number of our
subscribers
akin our service to "satellite", as that's the term they
use to
refer to the thing on their roof.
On your second point, I completely agree.
bp
<part15sbs{at}gmail{dot}com>
On 1/17/2017 7:12 AM, Brian Webster wrote:
Remember your service is wireless. The average
consumer
thinks that is something like cellular in their mind,
to them
it would be like you just shipping them a hotspot and
it just
works like cellular companies do.
WISP infrastructure is still not completely understood
as
compared to cable or DSL even for many who have the
service. I know a lot of people in telecommunications
that
don't understand WISP technology deployments.
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