We owned the local customer network. Anything we could help with remotely we would do. A site visit was $65/hr, minimum 1/2 hour. If the router dies over the weekend they could stop by the office to pick up a pre-configured replacement, loaded with the same config as their old router... but that was maybe 1/400 clients. We could show up to replace it on site, but that was a $65/hr after-hours, minimum 1 hour charge.
On Tue, Jan 17, 2017 at 5:15 PM, Jon Langeler <[email protected]> wrote: > What kind of support is included with managed routers? Selling points? What > happens if the router dies over a weekend? > > Jon Langeler > Michwave Technologies, Inc. > > > On Jan 17, 2017, at 11:02 AM, Sean Heskett <[email protected]> wrote: > > 844E is less than $150 > > we buy direct from calix > > we charge $99 "setup fee" and $12/mo for our "managed wifi" service. (we > retain ownership of all hardware) > > excellent take rate so far :-) > > -sean > > > > On Mon, Jan 16, 2017 at 10:31 PM, Josh Corson <[email protected]> > wrote: >> >> What's the price on a 844E? >> Vendor? >> >> Sent from my iPhone >> >> On Jan 16, 2017, at 11:13 PM, Sean Heskett <[email protected]> wrote: >> >> Yeah the cloud software is what makes calix awesome. >> >> The hardware is high end 802.11ac gear. >> >> >> On Mon, Jan 16, 2017 at 9:58 PM David Kunat <[email protected]> wrote: >>> >>> Do you use their cloud management with the 844E? >>> >>> On Jan 16, 2017, at 7:37 PM, Sean Heskett <[email protected]> wrote: >>> >>> Calix 844E >>> >>> >>> - Sean >>> >>> >>> On Mon, Jan 16, 2017 at 9:28 PM Josh Corson <[email protected]> >>> wrote: >>>> >>>> What does everyone use/offer for managed customer routers? >>>> >>>> >>>> >>>> We use the Cambium R200P router currently, however we are looking for >>>> >>>> one with better wireless range. In general circumstances the router >>>> >>>> works fine, but we are looking for a good all in one, manageable >>>> >>>> router with excellent range - and maybe dual band (I know the R201P >>>> >>>> exists). The R200P seems pricey for simply single band 2.4ghz. >>>> >>>> >>>> >>>> Not too hung up on the ability to power the CPE through the router. >>>> >>>> Poe bricks are fine. >>>> >>>> >>>> >>>> Thanks >>>> >>>> >>>> >>>> Josh >>>> >>>> >>>> >>>> Sent from my iPhone >>>> >
