Yeah, well, that is why AFMUG exists... From: Steve Jones Sent: Thursday, April 20, 2017 9:05 AM To: [email protected] Subject: Re: [AFMUG] Cambium 450i
I constantly bitch about cambium not being forthright about a product flaw, but they do tend to ultimately make things right, even on out of warranty products. i think it may depend on the engineer involved though On Thu, Apr 20, 2017 at 9:58 AM, Adam Moffett <[email protected]> wrote: Do you guys think the intrusion is from a bad seal in the housing, or is it coming in through the cables? If the unit doesn't have a breather hole equalize air pressure then it can suck water through the cable like a straw. ------ Original Message ------ From: "Roland Houin" <[email protected]> To: "afmug" <[email protected]> Sent: 4/20/2017 10:55:34 AM Subject: Re: [AFMUG] Cambium 450i we had a 450 fail due to water intrusion too. it was in warranty, at first they didn't want to cover under warranty, (said we didn't weatherseal the connectors). after a bit of complaining they did cover it. Roland > We too had a similar issue. 450AP full of water. We took it apart and drained it and let sit dry. The AP booted up just fine but failed a few days later on the bench. We got the same response. "Out of warranty". On Wed, Apr 19, 2017 at 6:33 PM, Matt Hopkins <[email protected]> wrote: We had one of many 450i up on a tower for a little over a year and one day it was just offline without any warning. We are located in Northwestern Oregon so we get plenty of rain. Upon investigation the metal case of the radio was not sealed all the way and water slowly seeped in. The unit was full to the top with water. By this time Cambium stated that it was out of warranty and we were burnt. I don't know how many of these units we have in the air are affected. This one is the only one that has died in such a fashion so far. Prior to this I wasn't really inspecting these for this issue and would have thought nothing of it. The seal must be farther inside, right? Today I was unpacking one new in box and noticed the very same issue, since now I look for this. We only use the connectorized version so I don't know if this issue is contained or morewidespread. Just wanted to throw out a heads up to everyone to keep an eye out for this since I got exactly nowhere with Cambium. I am not trying to pick on Cambium, just bring a recurring issue to light. This is a pic of the fried one that was in service for a year: This is a pic of the brand new one I took out of the box today next to one that looks fine: -- Matt Hopkins Network Administrator 503.687.1030 [email protected] onlinenw.com <
