Definitely what Mike said. Look, one thing we always tell people who come looking at our product is get something. If ours isn't the fit you want, fine, but look at the others and buy one. We were in the same boat as most of you guys. We ran a wisp for 8 years and sold to JAB back in 2010. We really do know all the issues you run across and it's why we developed the product, for our own use. If you have cobbled together a "system" out of 5 or 6 or 10 different pieces of software and it's working, congratulations. But ask yourself how well that scales. Take a look at the feature sets of many of the platforms and then ask yourself if you really have all of those things covered. How many different people have to know all those pieces and how they tie together? How many different pieces require the same or similar data entry? How long would it take you to train someone to learn how all the pieces fit together and use them efficiently and effectively? We offer free training for your new employees and I'm sure some of the other guys do too. If you haven't really explored what is out there, go look. There really are some fantastic platforms available and surely one that will fit your needs. One of the things we hear a lot is, "I don't know why we didn't do this sooner."
On Wed, May 17, 2017 at 7:32 AM, Mike Hammett <[email protected]> wrote: > I find that a lot of people keep asking for solutions to fill in voids in > their current "system" for some definition of system. They don't want a > full-featured billing\OSS because they already have some aspect of the > system or don't want to pay. How much time, effort and money is spent > avoiding getting a solution that solves all of one's existing problems as > well as some problems they didn't even know they had? > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > ------------------------------ > *From: *"Tim Reichhart" <[email protected]> > *To: *[email protected] > *Sent: *Tuesday, May 16, 2017 11:00:38 PM > *Subject: *Re: [AFMUG] Customer agreements and signature > > > Gotcha some people don't want to use crm like Wispmon for this. There got > to be open source or software allow you to make and create digital forms > with signing. > > > > -----Original Message----- > Subject: Re: [AFMUG] Customer agreements and signature > From: "Cameron Crum" <[email protected]> > To: [email protected] > Date: 05/16/17 09:33:38pm > > Tim, this is a part of Wispmon. I was just letting people know the options > available. > On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart < > [email protected]> wrote: > Cameron > what software are you using to do this with on digital part of it? > > Tim > > -----Original Message----- > From: "Cameron Crum" <[email protected]> > To: [email protected] > Date: 05/16/17 02:33 PM > Subject: Re: [AFMUG] Customer agreements and signature > > We give users both options. They can build a template to pre-send when a > work order is created and they can also sign the tech's phone or tablet so > you have a digital signature upon work order completion. They can also set > a welcome letter to be emailed that can include the contract once the work > order is complete. > On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart < > [email protected]> wrote: > I do paper one copy to customer and one for me. > > -----Original Message----- > From: "Darin Steffl" <[email protected]> > To: [email protected], [email protected] > Date: 05/16/17 01:52 PM > Subject: [AFMUG] Customer agreements and signature > > Hello all, > We've never done contracts for residential before so wondering how you all > do this. Do you have paper copies that are signed during the install or do > you send something electronically before the install to have signed? > If you're electronic, what service do you use for this to have customers > sign? > Thank you > > > -- > Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on > Facebook > > > > >
