And if your "guy who keeps the cobbled pieces oiled" is hit by a drunk driver....
On Wed, May 17, 2017 at 9:31 AM, Cameron Crum <[email protected]> wrote: > Definitely what Mike said. Look, one thing we always tell people who come > looking at our product is get something. If ours isn't the fit you want, > fine, but look at the others and buy one. We were in the same boat as most > of you guys. We ran a wisp for 8 years and sold to JAB back in 2010. We > really do know all the issues you run across and it's why we developed the > product, for our own use. If you have cobbled together a "system" out of 5 > or 6 or 10 different pieces of software and it's working, congratulations. > But ask yourself how well that scales. Take a look at the feature sets of > many of the platforms and then ask yourself if you really have all of those > things covered. How many different people have to know all those pieces and > how they tie together? How many different pieces require the same or > similar data entry? How long would it take you to train someone to learn > how all the pieces fit together and use them efficiently and effectively? > We offer free training for your new employees and I'm sure some of the > other guys do too. If you haven't really explored what is out there, go > look. There really are some fantastic platforms available and surely one > that will fit your needs. One of the things we hear a lot is, "I don't know > why we didn't do this sooner." > > On Wed, May 17, 2017 at 7:32 AM, Mike Hammett <[email protected]> wrote: > >> I find that a lot of people keep asking for solutions to fill in voids in >> their current "system" for some definition of system. They don't want a >> full-featured billing\OSS because they already have some aspect of the >> system or don't want to pay. How much time, effort and money is spent >> avoiding getting a solution that solves all of one's existing problems as >> well as some problems they didn't even know they had? >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions <http://www.ics-il.com/> >> <https://www.facebook.com/ICSIL> >> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> >> <https://www.linkedin.com/company/intelligent-computing-solutions> >> <https://twitter.com/ICSIL> >> Midwest Internet Exchange <http://www.midwest-ix.com/> >> <https://www.facebook.com/mdwestix> >> <https://www.linkedin.com/company/midwest-internet-exchange> >> <https://twitter.com/mdwestix> >> The Brothers WISP <http://www.thebrotherswisp.com/> >> <https://www.facebook.com/thebrotherswisp> >> >> >> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> >> ------------------------------ >> *From: *"Tim Reichhart" <[email protected]> >> *To: *[email protected] >> *Sent: *Tuesday, May 16, 2017 11:00:38 PM >> *Subject: *Re: [AFMUG] Customer agreements and signature >> >> >> Gotcha some people don't want to use crm like Wispmon for this. There got >> to be open source or software allow you to make and create digital forms >> with signing. >> >> >> >> -----Original Message----- >> Subject: Re: [AFMUG] Customer agreements and signature >> From: "Cameron Crum" <[email protected]> >> To: [email protected] >> Date: 05/16/17 09:33:38pm >> >> Tim, this is a part of Wispmon. I was just letting people know the >> options available. >> On Tue, May 16, 2017 at 1:51 PM, Tim Reichhart < >> [email protected]> wrote: >> Cameron >> what software are you using to do this with on digital part of it? >> >> Tim >> >> -----Original Message----- >> From: "Cameron Crum" <[email protected]> >> To: [email protected] >> Date: 05/16/17 02:33 PM >> Subject: Re: [AFMUG] Customer agreements and signature >> >> We give users both options. They can build a template to pre-send when a >> work order is created and they can also sign the tech's phone or tablet so >> you have a digital signature upon work order completion. They can also set >> a welcome letter to be emailed that can include the contract once the work >> order is complete. >> On Tue, May 16, 2017 at 1:07 PM, Tim Reichhart < >> [email protected]> wrote: >> I do paper one copy to customer and one for me. >> >> -----Original Message----- >> From: "Darin Steffl" <[email protected]> >> To: [email protected], [email protected] >> Date: 05/16/17 01:52 PM >> Subject: [AFMUG] Customer agreements and signature >> >> Hello all, >> We've never done contracts for residential before so wondering how you >> all do this. Do you have paper copies that are signed during the install or >> do you send something electronically before the install to have signed? >> If you're electronic, what service do you use for this to have customers >> sign? >> Thank you >> >> >> -- >> Darin StefflMinnesota WiFiwww.mnwifi.com507-634-WiFi Like us on >> Facebook >> >> >> >> >> >
