+1 Mike's idea
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Dec 5, 2017 at 1:26 PM, Mike Hammett <[email protected]> wrote: > Set them to 20 and find out what it does. :-) > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > ------------------------------ > *From: *"Steve Jones" <[email protected]> > *To: *[email protected] > *Sent: *Tuesday, December 5, 2017 12:16:18 PM > *Subject: *[AFMUG] apple tv streaming at 4mbps > > We have a customer on our 6x2 plan. connection is sufficient. he > consistently gets 6x2 on speedtests. but when running his apple tv its only > pulling 4, but its a super clean 4, like a system controlled 4. > Is this a quality stream thing, where maybe it needs 8 for the next higher > resolution, so since it can only get 6 from us, it drops to a resolution > that uses 4? > > The stream is constant and clean, its what we would expect if they were > pulling six with our bandwidth controls. > > If its the case where apple is doing the speed controls, is there > documentation somewhere? this is one of those "Im paying for 6 and only > getting 4" customers > > we can convert him to epmp and put him on a 12x2 rate from this site, but > hes a douche and if apple has increments of something like 4-sd, 8-hd, > 20-4k or something of that nature then he will just bitch hes only getting > 8 of his 12 > > Id put him on our 30x5 plan, but with as heavy a user as he is and his > volume of complaints, hes not with giving a measurable access point > capacity for the headache he offers for no extra revenue. > > he lives in the country and is already pulling the "I can get 100mbps from > Mediacom for the same price" (good luck with that asshole) and hes come at > us with "I know your policy is to require three support requests to get a > service call" (TF you say?) Im waiting for the "broadband is defined as > Xmbps" (thats why we sell high speed internet and dont take money from the > government you cuck) > >
