Resolved somehow. There are only 2 customers on this old AP. Customer #2 shuts off their router every night and it was off during troubleshooting... when they turned their router on this morning, it's MAC address showed up and the problem for Customer #1 went away right then and started showing a MAC in the system.
[I went through various troubleshooting steps, had them connect a computer directly, and still no MAC address, but DHCP requests were coming through. Radio said 100 Mbps on Ethernet the whole time.] Thank you for the help. On Thu, Dec 28, 2017 at 9:57 AM, Jay Weekley <par...@cyberbroadband.net> wrote: > I agree with Nate. I assume that if DHCP requests are getting through to > your router there is an ethernet link on the radio. For trouble shooting I > have the customer move the cable from the radios power supply to another > port on their router or directly to a computer to see if a MAC shows up in > the bridging table. You may try lowering the link speed to 10 megabit but > I can't remember if that has helped or not. > > Nate Burke wrote: > >> Whenever I've seen similar situations, it's always Ethernet problems, bad >> cable/connector. Or a bad router. Rarely it's a bad SM. Are the Ethernet >> stats incrementing errors? >> >> On 12/28/2017 7:11 AM, Christopher Gray wrote: >> >>> I have a customer who's PMP100 SM is not showing the customer MAC in the >>> Bridging Table. SM and AP have both been rebooted. I usually see 3x >>> addresses in the Bridging Table, 2x for the radio, and 1x for the customer, >>> but I'm just seeing the 2x radio MACs even though customer DHCP requests >>> are making it through to my router. >>> >>> This just showed up today, as the customer router stopped getting an IP >>> address (the router sees the request for IP, offers it, but it never binds). >>> >>> Any ideas for kicking this back into functioning status? >>> >>> >> >> --- >> This email has been checked for viruses by AVG. >> http://www.avg.com >> >> >> >
