Depending on the exact settings in PPPoE it may have a smaller MTU than 'normal ethernet'.
Any decent VPN should be able to handle this, however. -forrest On Mon, Feb 26, 2018 at 5:06 PM, Chuck McCown <[email protected]> wrote: > Had a customer that works from home. Could not make his VPN work. > We thought perhaps it was a port issue. Opened the ports on the Smart > RG. No good. > > He spend $150 over the weekend on a geek squad type of service and they > pointed their finger at us. > > So, just because we haven’t tried it, we switched him to DHCP and it > started working. > We are in the process of converting everyone to DHCP. > > He wants a credit in the amount of the money he paid the geek squad. > > Wonder if it was truly our fault. Still don’t know why it started working > or what the problem was. > -- *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.* Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602 [email protected] | http://www.packetflux.com <http://www.linkedin.com/in/fwchristian> <http://facebook.com/packetflux> <http://twitter.com/@packetflux>
