Except it’s a $0 cost of acquisition when done in house. The phone person was already there and can be doing other things while talking to the customer.
And I’ve yet to have out of house have the same quality as in house. > On Apr 27, 2018, at 17:44, Mike Hammett <af...@ics-il.net> wrote: > > I get single digits and all of my calls 24/7 go to SP. Darin gets one a > month. Someone needs to stop putting Matt's number on bathroom stalls or Matt > needs to be happy people are calling to order service. A $7 (his number) cost > of acquisition is great. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > > Midwest Internet Exchange > > The Brothers WISP > > > > > From: "Seth Mattinen" <se...@rollernet.us> > To: af@afmug.com > Sent: Friday, April 27, 2018 4:42:51 PM > Subject: Re: [AFMUG] After Hours Tech Support > > On 4/27/18 14:41, Mike Hammett wrote: > > Then I wouldn't worry about it. > > I think he's saying adding all the non-legit calls would exceed the > monthly minimum and he doesn't want to pay for those? >
