Hi everyone, how are you??

Please, May someone help me with this issue?
I'm stucked almost a month with this problem, and I couldn't figure
out what could be this problem root cause =/

thanks in advance,
Rafael

On 20 jul, 11:21, Rafael Silva <[email protected]> wrote:
> Hi all,
>
> Andrea, thanks a lot for helping :)
> Sorry, I forgot to give my system details, there it is:
> Ubuntu 9.0.4
> Apache 2.2.11
> Python 2.6.2
> Agilo 0.8.0-RC2-r1719-20090719
> Trac  0.11.1
>
> > Well this can be related to the fact that you miss some dependencies
> > and the eggs will not load into Trac. So I suggest you to enable the
> > log and have a look at the beginning of the file when Trac starts to
> > load the components. There you should spot some error, or "Skipping"
> > on module or another... at least you should find more informations.
>
> I see...I'm newbie, not sure which log you are talking about.
> Please, May you give me further details?
> So far, I was looking at the following log files:
>
> 1) Log folder within the trac's project path
> 2)Apache log files at /var/loa/apache2
> 3)I also has enabled python in debug mode including "PythonDebug on"
> on trac's virtual host.
> Here goes a snapshot of used virtual host:
> /ect/apache2/sites-available/default:
>         <Location /projects>
>                 SetHandler mod_python
>                 PythonInterpreter main_interpreter
>                 PythonHandler trac.web.modpython_frontend
>                 PythonOption TracEnvParentDir /var/lib/trac
>                 PythonOption TracUriRoot /projects
>                 PythonOption PYTHON_EGG_CACHE /tmp
>                 PythonDebug on
>         </Location>
>
> I'm still getting nothing on any of the log files described above =/
> Please, May somebody  help me with this issue?
>
> > Roger or Rafael?
>
> It is Rafael :)
> Thanks in advance :)
>
> I'm looking forward hearing from you,
> Rafael
>
> On Jul 18, 7:11 am, Andrea Tomasini <[email protected]>
> wrote:
>
>
>
> > On 18 Jul, 2009, at 1:54 , Cesar Ortiz wrote:
>
> > > Hi Andrea,
>
> > Hi Cesar :-)
>
> > > I have exactly the same problem as Rafael, I activated the log as  
> > > you said and these are my results
> > > 2009-07-17 16:30:15,412 Trac[loader] DEBUG: Loading  
> > > agilo.help.search from /usr/lib/python2.5/site-packages/
> > > agilo-0.8.0_RC1_r1707_20090712-py2.5.egg
> > > 2009-07-17 16:30:15,413 Trac[loader] DEBUG: Loading agilo.api.web_ui  
> > > from /usr/lib/python2.5/site-packages/agilo-0.8.0_RC1_r1707_20090712-
> > > py2.5.egg
> > > 2009-07-17 16:30:15,413 Trac[loader] DEBUG: Loading agilo.charts  
> > > from /usr/lib/python2.5/site-packages/agilo-0.8.0_RC1_r1707_20090712-
> > > py2.5.egg
> > > 2009-07-17 16:30:15,414 Trac[loader] ERROR: Skipping "agilo.charts =  
> > > agilo.charts": (can't import "cannot import name  
> > > exception_to_unicode")
>
> > ^^^^^^^^^^^^^^^^^^^^^^^
> > There are modules which are not loaded, the reason is that there is a  
> > utility funciton that is not in all versions of Trac, we found out  
> > recently, and I think this is fixed in RC2, so either you download and  
> > install the new version, or you upgrade your Trac :-)
>
> > I suggest the first one ;-)
>
> > HTH
> > Best
> > ANdreaT- Ocultar texto das mensagens anteriores -
>
> - Mostrar texto das mensagens anteriores -
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