On Dec 15, 2:03 pm, "Dennis P. Nikolaenko" <[email protected]>
wrote:
> On 14.12.2009 21:02, tcchau wrote:
[...]
> > One of our users made a typo in one of their comments and referenced a
> > ticket that didn't yet exist in the database. This caused Agilo to
> > balk and inform us that the ticket doesn't exist (in the red/pink
> > error box), but at the same time, there's no other way to access the
> > ticket to rectify the problem. I finally had to go and manually delete
> > the ticket change from the database.
>
> > In regular Trac, the non-existent ticket reference would just show up
> > as a "grey" link, a link that Trac knows does not link to anything
> > legitimate (it doesn't exist).
[...]
>
> How do you make a ticket reference?
> If I make a comment which includes the string "#42000" the comment is
> added and "#42000" just does not become a link.

Hi Dennis,

I make it the same you do as described. It happened again today... one
of the temporary testers mistakenly referenced a changeset by using
the '#' prefix rather than surrounding the number in brackets, i.e.
#12078. This caused Agilo to throw an error in the UI, Invalid Ticket.
I had to use sqlite to modify the comment so that it no longer used
the '#' prefix to fix the problem.

Thanks.

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