Hi all, I figured out the problem... we're using a variation on the vulnerabilityTickets plugin, and the code isn't very robust. It doesn't do a sanity check to make sure that the ticket ID is a valid one before attempting to do some processing. At any rate, I will remember to try to figure out if a "bug" is a result of a plugin before posting in the future.....
Clinton On Dec 15, 3:27 pm, tcchau <[email protected]> wrote: > On Dec 15, 2:03 pm, "Dennis P. Nikolaenko" <[email protected]> > wrote: > > > > > On 14.12.2009 21:02, tcchau wrote: > [...] > > > One of our users made a typo in one of their comments and referenced a > > > ticket that didn't yet exist in the database. This caused Agilo to > > > balk and inform us that the ticket doesn't exist (in the red/pink > > > error box), but at the same time, there's no other way to access the > > > ticket to rectify the problem. I finally had to go and manually delete > > > the ticket change from the database. > > > > In regular Trac, the non-existent ticket reference would just show up > > > as a "grey" link, a link that Trac knows does not link to anything > > > legitimate (it doesn't exist). > [...] > > > How do you make a ticket reference? > > If I make a comment which includes the string "#42000" the comment is > > added and "#42000" just does not become a link. > > Hi Dennis, > > I make it the same you do as described. It happened again today... one > of the temporary testers mistakenly referenced a changeset by using > the '#' prefix rather than surrounding the number in brackets, i.e. > #12078. This caused Agilo to throw an error in the UI, Invalid Ticket. > I had to use sqlite to modify the comment so that it no longer used > the '#' prefix to fix the problem. > > Thanks. -- Follow Agilo on Twitter: http://twitter.com/agiloforscrum ----- You received this message because you are subscribed to the Google Groups "Agilo for Scrum" group. This group is moderated by agile42 GmbH http://www.agile42.com and is focused in supporting Agilo for Scrum users. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/agilo?hl=en

