Ok, this is bizarre.
I copied the db, trac.ini and plugins from the bugged instance to the new
one, so the instances were pretty much the same. Well,  not "pretty much",
they *are* the same as far as I know.
And the problem with the ticket type being reset to "Bug" only happens in
the old instance, *not* in the new one. So I just swapped the two instances
and now I can go on my merry way. That's a mystery I probably never will
resolve.

--
Sébastien.


2010/6/17 Sébastien Volle <[email protected]>

> Thank you for your reply Robert. I did some clean up in my trac.ini and the
> plugins directory. I also updated to Trac 0.11.7-3. Maybe this will help on
> the burndown issue.
>
> I still have the problem with the ticket type that doesn't "stick" when
> editing a ticket though. I tried on a new instance and I don't have the
> problem. I suspected something was off in our production DB so I copied it
> to the new instance but the problem still didn't show up. I fiddled for a
> time with trac.ini, disabling components, resetting workflow to default etc,
> but to no avail.
> I'm using the same codebase for both instances, the db is the same and the
> configuration is virtually the same as well and yet, only one instance has
> the bug.
>
> I am officially stumped :)
>
> Regards,
> Sébastien
>
>
> 2010/6/17 Robert Buchholz <[email protected]>
>
> Hi Sébastien,
>>
>>
>> On Thursday 17 June 2010, Sébastien Volle wrote:
>> > You should note that the Trac instance we're using is pretty old, ie
>> >  it has undergone a lots of customization but this I don't see how it
>> >  could affect how the burndown chart is generated.
>>
>> While you're not using the most recent 0.11.x release, your version is
>> not known to cause this amount of headache. In 1.3.0.1, the burndown
>> history (i.e. remaining time before now()) is stored in the database,
>> and not calculated on the fly. So in theory, if you see a burndown data
>> point at 42 two days ago, it should still be there tomorrow. In previous
>> versions, if tickets changed their type or lost some fields, they would
>> be lost for historic burndown calculation.
>>
>> The exact issue that you described is not something I have heard before.
>> I would strongly encourage you to try Agilo on a vanilla trac instance
>> and re-add the plugins you have installed as needed. It's probably an
>> interaction between Agilo and one of them that causes the issue, but I
>> cannot say which one it would be -- maybe the timingandestimationplugin?
>>
>>
>> Regards
>>
>> Robert
>>
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>

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